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December 2023 by Verna Wallizer
These people will rip you off, especially women. Failed inspection. Tried to tell me my motor mounts were broken. Called my mechanic, stopped by on my way home and motor mounts are fine. Motor does not shake!!
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August 2023 by K Flores
In the middle of a cross country road trip my family and I had a flat tire that was fixed in a fast and efficient manner by manager Syed and his staff. As we were in a hurry, we forgot a personal item and it was a relief to count on Syed to mail it back to us. I am impressed and thankful for his help and will never forget his kindness.
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August 2023 by Jesse Serl
First off, went to get an inspection done and my vehicle failed. No big deal, it happens. My fog lamp was broken and then he said "Front left suspension loose" and that was it. Took it to a mechanic and they said that the safety guy never gave me my failed temp tag and the proper paperwork. Mechanic said that my suspension looked fine and nothing was wrong. Went back to get the tags from the safety guy. He said that he did not give us the paperwork because his printer was broken, yet printed off the paperwork with the description of the problems he stated, said he could point out what was wrong with the suspension yet failed to tell us the problem. Then told us his system was down which means he knowingly did the inspection without proper documentation. Super sketchy. He was very rude and lied repeatedly. Reported to the Better Business Bureau because this is super unprofessional and seems like it could be questionable at best. Go someplace else.
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July 2023 by Hamza Awan
Worst place to go ever. Just went for inspection but sanjay kapoor is the scammer I have never seen in my life. People are right about Indian people who do scams. I know what is safety inspection and emissions. I only went over there for safety inspection. And that guy told me without even checking my car that you have to pay even you will fail. Anyways he took my car inside and almost spend 40 mins on it and usually inspection does only 15 mins. And I saw him checking smog too which you only check for emissions but he was unlucky and couldn’t find anything. He failed my car stating that my tail light is broken and when I saw there was a minor crack on it. This guy is just a scam. Please be aware of him.
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May 2023 by Darlene
We have taken our vehicles to Gunston Shell for service for several years. Syed is the manager & is very friendly, helpful & professional. They do great work & have earned our trust.
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April 2023 by Jackie Hill
The Manager Mr Syed Shah and others at Gunston Shell Services Center are extremely friendly, polite , professional, coueteous, and efficient. They do outstanding work and I highly recommend them to several of my neighbors.
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January 2023 by Julia Tate
Cannot say enough good things about Said (sorry if I'm spelling your name wrong!). I called to get a second estimate on front brake replacement because my normal shop wanted to charge me an arm and a leg for parts and labor. Said said that was much too high and called me within 5 minutes once he'd gotten an estimate. I couldn't have felt safer leaving my car in his hands when I dropped it off. Brake replacement took about 2.5 hours and Said assured that I would be happy. I am ! because of the price and his wonderful demeanor. He pretty much started ordering parts as soon as I called him. He even did the inspection for me so I don't have to go back to my other shop. Excellent service, and I felt very assured. Thank you! I will come back!
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June 2022 by Suzie Nichols
Help me understand how it’s a ok to tell someone “ they almost “ failed my car for inspection due to a serpentine belt? Coming from a family that used to teach auto mechanics and owned a gas station, I know a few things. Last time I checked, safety inspections were for just that “ Safety” concerns, things that needed to be addressed . Not a time to try and sell items not pertaining to safety. I definitely will not be going back to this gas station.
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March 2022 by Morsal Rasuly
This Shell always takes care of me when I need something (inspections, nail in tire, air in tire, wiper blades). Today, I was going to put air in my own tires & the (Pakistani, I believe) man working there saw me & checked my pressure & put air in himself in the garage w/o me having to pay. I feel warm, comfort & support at this station. Like family. They have been there a while, so local. Thank you very much for taking care of me on my needy days. You’re the best
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March 2022 by Matthew Darner
Favorite place to get my vehicle fixed. Honest, kind and hard working mechanics.
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May 2021 by Christian L.
Clean, very expensive. The gas prices at this shack reflect the fact that this Shell is in a noman's land and gas is 50 cents more! Only a few pumps and grouchy kind-of staffers behind the bare counter! 3
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September 2020 by Keri Sachtleben
I work long hours and I arrived at 4:55p hoping to get my car inspected. Mechanic Kapoor was kind enough to inspect my car before they closed. Very thankful for their kindness and flexibility!
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June 2020 by Jennifer Scott
Went there today and the guy behind the counter, his name is Jeremiah was so nice and helpful and very polite. I can't believe this guy work a gas station.
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April 2019 by Esther Williams
Very dependable car service!!
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December 2018 by Debra Gardner
When you are in line for safety inspection at 8am and see the guy who does the inspection drive past, I am thinking ok he is late but he will take my car in right away. Instead I am still sitting there 10 minutes later with no type of communication. So I left. I have taken my car here before for inspection and find him to be condescending. He is totally different with my husband. I will never take my vehicle to this location again for a safety inspection.
