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March 2024 by Tony Cruz
Very nice service and great job
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January 2024 by Nick Casey
They have provided nothing but good service for me and I have had them at about 8 different buildings.
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January 2024 by Phyllis Lyles - QFCEB
Bad service. Inconsistent with the trash removal. Misses pickup frequently. Would not recommend this company. Would not hire them. Calles about missed trash pickup are not addressed and even if indicated they will come back, does not occur. Service is supposed to occur twice a week, does not always happen.
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July 2023 by M H
Poor customer service. Doesn’t pick up trash on some days. Does not give notice when they are closed. Immature and uneducated employees
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June 2023 by Dr NikT
This company does trash and recycling removal for my neighborhood. Evey week, they come around and get the trash and then go down the street and wait about 5 minutes. They then come right back to the neighborhood in the same truck to get the recycling. In other words, they are pretending to be 2 different trucks. That means, they are erasing all the efforts we are making to save the earth with this fakery.Service: Trash removal & disposal
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January 2023 by Gracie Pak
Hi, I don’t really know anything about services here but I want to give a shout-out to three men who work for this company. There was a car broken down in the single turn lane on Burke Lake Rd during evening rush hour. No one surrounding the car was doing anything to help the poor man who had no idea what to do and looked on the verge of tears. Everyone was upset and he knew people were waiting on him. Three men came out from a garbage truck a couple vehicles down and immediately help this man move his car to the other side of the road and out of the way. He was so grateful but didn’t have much time to thank them before they had to run back to the truck to move it out of everyone’s way once the light turned green. I wanted to give a big shoutout to these guys who helped when no one else would. Everyone avoided eye contact with this man except the three men who wanted to help. Well done guys!P.S it was also freezing!!
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November 2022 by Chris P
I am on a local HOA board and we are pleased with their service.
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September 2022 by John Highland
I am not sure why reviews are so low here. The employees of this company are truly amazing. They are ALWAYS kind and courteous, say good morning as they are running past hustling to do their job, wave hello from the truck, halt their operations when I come running out in the morning and meet me to take my trash, they pick up the trash scattered by animals, I can go on and on. Imagine working in sweltering heat, blistering cold, or nasty rain and still being courteous and smiling. Consider they worked straight through Covid and the crazy times we are with the “Great Resignation”. My wife and I are truly impressed by these women and men, so impressed that I took the time at 630 in the morning to write this.Service: Trash removal & disposal
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June 2022 by Joshua Nguyen
Terrible trash service, they often leave your trash outside on the curb and are inconsistent . The least they could do is just leave the trash in the bin if you don’t want to take it away for their arbitrary reasons, but they like to throw it everywhere on the curb just to rub it in. The slips they leave for their “reason” are often invalid (i.e. they marked the “recycling not accepted”, even though it was clearly trash, bagged properly). I’ve also observed them leave bins on the street multiple times without even putting them out of the way. 0/5Service: Trash removal & disposal
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February 2022 by Adam Roe
Great company; awesome workers. My garbage can was destroyed accidentally Gustavo worked to replace with a higher quality can. Thank you!
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December 2021 by Bao Mei
Worse company worst experience! They are irresponsible, unreliable, always seeking ways to blame others on their mistakes. Very disappointed. Do not use them!
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October 2021 by John Richardson
Worst garbage service I’ve ever had. They forget full bags of trash in my garbage bin every couple of weeks and are frequently late.
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August 2021 by Joni Halabi
Our community uses Trash Away for general trash and recycling removal, but they are horribly inconsistent. There is no regular schedule. Some days, they do not show up until well after 5pm, so trash is sitting outside all day. On a couple of occasions, they have not shown up at all with no notice (and no obvious reason, like weather). Would not recommend at all.
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May 2021 by Ben P.
I'm a client of Trashaway for some years, the service was pretty good, but lately they become lazy and negligent performing their important job, Trashaway left a smelly trash bag uncollected near children's playground (AGAIN!!), the excuse was that they don't have sufficient crew to do a better job or even collected next day after I called them. So my advice for them is be more careful collecting trash and collect all the trash the day its supposed to. My advice to customers is FIND A BETTER TRASH COLLECTOR
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May 2021 by Mary G.
I have lived in my home for 30 years. A few years ago my HOA switched to yeah away. They do not provide reliable service. I usually let a missed pick up go but recently called out of frustration. Was told it would be taken care of. Today was pick up and again missed ! So frustrated- Wil be contacting Hastings Hunt HOA to see if we could entertain other RFPs when it comes time for contract renewal.
