The UPS Store #5690 in Lorton is known for its friendly and helpful staff, providing a range of services including packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Customers appreciate the excellent customer service, with staff members going above and beyond to meet their needs, often responding quickly and even coming in on their days off to assist. The store is convenient for package pickups, offering a reliable alternative to missed deliveries. Visitors find the atmosphere easygoing, professional, and efficient, even during busy times with long lines. The staff is personable and attentive, making transactions quick and pleasant. Overall, this locally owned store is highly recommended for its expert service and welcoming environment, making every customer feel appreciated and well taken care of.
I have used this store for shipping, boxing, shredding, through the years they have always been extremely friendly, helpful and professional... My go to location
August 2025
The UPS store at Lorton Market St has wonderful customer service. I called needing 300 programs printed for a funeral with short notice. Sunny and his team immediately responded. Sunny even came in on his day off to make sure I had everything I needed when I needed 200 more printed last minute! I highly recommend this store.
August 2025
Friendly and fast service. Sometimes there is a line but it looks like everyone gets the same treatment.