The UPS Store #5690 in Lorton is known for its friendly and helpful staff, providing a range of services including packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Customers appreciate the excellent customer service, with staff members going above and beyond to meet their needs, often responding quickly and even coming in on their days off to assist. The store is convenient for package pickups, offering a reliable alternative to missed deliveries. Visitors find the atmosphere easygoing, professional, and efficient, even during busy times with long lines. The staff is personable and attentive, making transactions quick and pleasant. Overall, this locally owned store is highly recommended for its expert service and welcoming environment, making every customer feel appreciated and well taken care of.
I have used this UPS store several times in the past year. Twice for special packing and/or sending needs. The manager, Sunny, has been so professional - going above and beyond each time. Everyone there has been consistently helpful. I highly recommend this store.
June 2026
Nathan helped me mail out a title and it was the fastest transaction ever. Focused and helpful staff!
June 2026
Awesome experience today with a man named Nathan. Good guy got me in and out quick!