-
March 2024 by Regina Carter
I have been coming to this store for YEARS almost every Friday after a tiring week of work for that retail therapy. A couple of things have made me disenchanted with this store. My biggest concern are the increasing prices on everything. Instead of jackets being a set price, it seems that every jacket has a special high price on it. The jackets are not name brand and you can tell it is very worn. They use to sell candles for reasonable price (since you get it for free), but now it is overpriced. It is cheaper to go to Bath and Bodyworks during its 75% sale. Other Goodwill stores in the vicinity are not overpricing their items; I go to all area thrift stores. I left the store tonight and did not buy anything. Take note...This is very unusual. Other people must be noticing because I could count on one hand how many people were in the store and that included the employees...all on a Friday evening.It is usually very busy. I also saw people walk in and quickly walk out. Take note..or you will lose your regular paying customers.Also, the younger staff is friendly but there is one older lady employee who seems to think she is the stores police officer and will tell only certain customers what to do. I had to confront her about applying a unknown/not posted store policy (bring a closed soft drink in the store) to me but not to another customer. I will follow a stores policy but it should be applied to all, not a select few.
-
January 2024 by Harley Brooks
This store's prices are insane. This is a thrift store and you will pay through the roof for items that are DONATED. If you find something that happens to be name brand, they will mark the price up on the indiclvidual items, and if you find something that has no price on it, they will price it then take it directly to the shelf instead of speaking with their customer. I used to.love coming to this store to get material for sewing and general shopping for novelties, but I can't justify buying something second hand for new prices. I will not come to this store anymore, and I will not recommend this store to anyone.
-
December 2023 by Talyssa Cundiff
Because I thought goodwill was cheap and for donations and it’s expensive for a pair of shoes for ten dollars
-
December 2023 by Danielle Miller-Hovey
The store looks amazing and has been revamped. Was disappointed in the quality of the merchandise. Used to be able to find a few quality name brand pieces, seems like all that you can find In this store is Temu, SHEIN, Walmart and other cheap items. It would appear that all the high end quality items have not not been put out for sale and maybe the staff saving for online reselling.
-
February 2023 by O Johnson
My sister asked a Goodwill employee "Autumn", if she could try on a pair of shoes. She would only let her try on one shoe because of store policy. This is such a ridiculous store policy and should be addressed by upper management. These over zealous Goodwill power hungry workers need to be retrained on how to provide customer service and customer satisfaction. I will never return to this pathetic location. Poor rating!!!
-
November 2022 by Barbara McLean
There is a woman employee who consistently harps on about customers leaving hangers on the clothing (because it makes less work for the employees) when you check out. I’ve been thrifting for 40 years and this is the only store that has requested that. Taking hangers off the clothing is time consuming which holds up lines at the checkout stand for other customers. Employees have to go through the racks anyway. I really don’t want to shop at a store where I get lectured. This has happened twice. Very annoying.
-
August 2022 by J Shelton
Prices are higher than most goodwill A lady that works there is always rude and disrespectful
-
July 2022 by Jessica Shelton
Prices are higher than most goodwill A lady that works there is always rude and disrespectful
-
September 2021 by Ron Myers
I went to drop off some things and decided to walk around inside the store.This store had nothing in it. As a former employee, these stores used to have slot of donations. My question is, what is happening to all the donations people are donating?
-
January 2021 by Nellie Fuller
The current manager in this store had been rude on more than one occasion. It's infuriating to jabbe just dropped off donations for them to sell and then to be treated in an ungrateful manner by someone who thinks she'd all that!
-
October 2020 by Kv Kn
There were 3 shoppers in the store without masks on today around 4pm and the staff refused to ask them to use a mask or leave. This puts other customers and the staff at risk. This is very poor customer and staff service.
-
August 2020 by Melody Vonetes
The webpage said they were open so I drove 30 minutes to shop here only to find a sign on their door saying they were temporarily closed.Glad to see that the website has been updated with their closure since my review so hopefully it will help others.
-
January 2020 by Christina Townes
In the past several years, we have been downsizing. We prefer to bring our goods to Goodwill in Louisa because they are friendly, glad to see you and are helpful. I’ve also bought items from them and found their assortments are very good, interesting and sometimes even WOW this is fantastic.
-
June 2019 by Tracey Petrini
Great place to find items for crafting.
-
June 2019 by Chris w
Love hunting for treasures here
