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November 2023 by Holly Baker
Nicest and friendliest staff. While I was waiting for my car, I watched them offer to drive people home that might be there a while. My car was a mess and they got me back on the road today. Highly recommend.
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November 2023 by Bethany Snyder
They are so friendly and helpful. They made the experience of getting my car fixed very easy. I would recommend them to anyone!
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August 2023 by Dakota Pulling
On hold for 15 minutes, when I had a simple question to ask. I work in this field and it doesn't take that long to help in store customers for you to keep someone on hold for 15 minutes.
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August 2023 by Steve Harler
My buddy Jimmy Snyder recommended these guys. Great experience. Fast service and great communication.
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August 2023 by Jimmy Snyder
Very honest. I have used them for years. I refer all my friends, I would not suggest to use anyone else.
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July 2023 by David Wiley
An honest repair shop. Took my truck in for annual safety clearance. Jeff showed me why it would not pass inspection. Even though he had ordered tires for me he said he couldn't recommend putting them on because the truck needed $5,000 of work on the frame to pass. He could have easily put the tires on and faked the inspection but was honest and up front about the situation
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May 2023 by Charley
ScammersFather and the son will make sure you come back. Go ahead get inspection tires whatever and they will make sure you come back than won't even respond with concerns son turn your vehicle into junk.Scammers
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March 2023 by Gerald V.
I had 4 new tires I needed mounted on my boat trailer. I called ahead to find the best time since they are first come first served. The young lady on the phone was very pleasant and helpful. I brought the tires and trailer to the shop located just on the edge of town. This place is busy! The young lady working the desk was courteous and helpful. She did all the paperwork to get the work order started. They were quick. They had the tires mounted in no time at all. They have a customer area with coffee and a TV while you wait. When they were doing the tires we noticed I had a tail light not working. They installed a bulb - and checked the other lights !! Thats service. Their prices are great too. I found them very reasonable. The staff was awesome and friendly. Everyone was so helpful. They also do other automotive work. This place is a gem. I will definately give them my business in the future. They are friendly and do great work at reasonable prices! Check them out for tires or other repair needs. I am sure you will agree.
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March 2023 by Haley Price
Zero stars would be more accurate! Absolute horrible place. Terrible communication between everyone. Had my car for over a week for rear wheel bearing and hubs replaced as well as rear brakes and rotors, tires and alignment. They replaced my front brakes and rotors which I never asked for and didn’t even put on the paper that I wanted done. The owners response was “well you had them in the car didn’t you” Well I could have had a whole transmission in there, does that mean you’re gonna replace that too even though I didn’t ask for it. Yeah, didn’t think so. Oh and don’t bother making an appointment, they’ll take all their walk ins first and put your car dead last. Went by there one night to find my car was left unlocked in the parking lot with over $1k worth of parts in the trunk. Didn’t seem to phase them when I brought up my concern and the lady just laughed. The lady at the front desk flat out lied to my face and told me my car was pulled into the shop first thing this morning and was taken apart but yet we pulled up at 8:05 and my car was sitting on the side of the road. Kind of hard to drive a car with no rear end that was supposedly taken apart completely. Will never be returning to this place ever again. Owner told me good luck finding a place that will do everything in a timely manner. Navarre’s will be doing everything and getting it done in a day. Oh and they actually have good communication with their customers! Something that this place will never be able to say.Update: This is towards the owner of the shop personally, remember when you told me “good luck finding a shop that will get it done in a timely manner like you want” Well I am very pleased to inform you that my car was done by Navarre’s in 1 day! Also, you all will lie just to get more money, I was also informed by Navarre’s that my lateral link bolts were in fact not seized and they did not need to be broken off like y’all were trying to do. You all are a bunch of jokes!
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March 2023 by Scott Fraizer
Great customer service speedy repairs for getting oil change and 4 new tires as a walk-in great pricing and honest about what needed done and what would wait
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March 2023 by Taylor miller
Was quoted 550$ for parts for brakes and rotors. Went to the same place they get there parts from and got the same parts for 320$
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March 2023 by Rance Lelton
These guys are fair and have great work ethic. The prices are reasonable and they communicate well. I will be back!
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October 2022 by Allen Taylor
Never will I go back again. Failed inspection and acouple other thangs. I fixed everything and did not like what I found. There the only one that has done anything to my van but me. Will never go back to this business again not even for tires. Getting real bad 3 transmission in 2 vehicles in 3 years. Scaring me what the professional transmission place going to say why it went bad and hope it will still be covered, Sad and no response from this company. Last inspection didn't even have tires unlimited on ticket. This company hurting citizens of louisa.Time to get STATE POLICE involved because tires unlimited is really hurting the citizens of Louisa
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September 2022 by J. Bavetz
In the past we typically didn’t have issues - but they had my wife’s car for over a week and kept saying it would be fixed the following day.Everytime I call, the lady seems too busy to help and she was having side conversations all three times (mostly with shop employees) I talked to her and had to repeat myself multiple times.Customer service is a big issue. Also, don’t tell someone it will be done in two days and wait til day 7 for the CUSTOMER TO CALL and then you tell them it hasn’t been fixed and it won’t pass inspections AND we have to take it somewhere else now.Unless you need tires or tires rotated - go somewhere else.
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September 2022 by Wendy B.
Terrible customer service. They don't stand behind the products they sell. Will not utilize this shop ever again.
