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April 2024 by Brenda Childress
Great service!
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April 2024 by CannabreezeHemp
Always an excellent experience. Thanks Mark!Services: Engine repair
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January 2024 by Thomas Eden
Awesome service! Walk-in, brand new customer, new to area. Immediately completed my VA safety inspection and had me on my way. Will return when I need real work done.
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December 2023 by Marjorie Goulding
Just happened to be in Lovetsville when I realized my Mom’s car’s inspection was almost expired. They were able to get it inspected quickly, today, and it was convenient. There were some picnic tables outside where I was able to enjoy the sun while getting other stuff done. This part of Loudoun County is beautiful so I wanted to wait outside.
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December 2023 by Gatie Gore
They are friendly, on-time, will schedule appointments,always willing to answer questions and keep you apprised of any potential issues and/or upcoming maintenance services you are going to need. This allows you the ability to plan based on your finances. They are just a wonderful small town business that really cares about their customers.Services: Auto emissions testing
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December 2023 by Michael Genovese
Virginia safety inspection. Very professional and quick. Having retired after 50 years in the automobile repair business, I find these people to be extremely qualified and honest. No chain repair facility that tries to up sell questionable service. being retired now I can’t bring my vehicles to work anymore. I’m glad I tried these guys. I will return.!!
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November 2023 by J.Rodrigo Cook
Very satisfied with the prompt and helpful service performed.2 time and it was even better.Other places may give you another different estimate , very easy because of my oil leak . I did not cost me a penny.Very honest management.Great mechanics!Services: Transmission repair
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November 2023 by LDD Sports
Mark always goes out of his way to make sure everything is taken care of when we need it. Great to have local people who know you by name and the history of your vehicles maintenance. We rely on him for all our vehicles and trailers, he’s extremely knowledgeable about the understanding what parts are available and needed for the best value and best options for customers. Gas, Diesel, cars, trucks, new and old they are good at servicing all these vehicles and show it by the return customers they have developed over the years.
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November 2023 by Catherine Langley
Always helpful and willing to figure out the problem. Keeps us informed on the issue and gives estimates before doing the work. If something may come up after repair they will gladly bring it back in and work on it further. We have used WestEnd over 10 years and even come back after moving and have to drive over an hour for service. Most importantly, we trust them!!
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September 2023 by Donna Sweeney
This was our first time. We were nervous because we had been going to the same shop for 30 years, but no longer could. We are still talking about how kind, efficient and informative they were. And fast. We assumed it would take days. Within hours our car was done. Thank you so much for the excellent service!Services: Electrical repair
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September 2023 by Beth Hickman
This guys are great! We were traveling from out of town, and our car broke down. They were able to get us in that morning, and fixed our car in one day with a fair price! Highly recommend these guys!Services: General repairs & maintenance
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September 2023 by Joey Hafner
We recently purchased an older model vehicle for our daughter to drive. We trusted West End to go through the car and inspect everything for safety. The check engine light was on due to a failed sensor and even after replacing the sensor it was still on. They went out of their way to trace the voltage and find the issue. Most importantly, we received regular updates regarding progress. Highly recommend West End Motors.
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August 2023 by Jim Tipton
Very helpful, responsive, pleasant to speak with. Customer focused, efficient and communicative. My second experience with them and both were 5 stars.
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August 2023 by Jay Weaver
Always a good experience. Also feel repair prices are within reason. Mark takes the time to explain everything and provides options when available. We've been going here for the past 17 years and always appreciate the ease of drop-off and pick-up.Services: Auto power window repair
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August 2023 by Jennifer Waldman
Top notch service every time I need auto repair. I take all three of my vehicles to Mark and have never left without a positive outcome. Always quotes me cheaper prices than the dealerships and I can support a local business. I hate to say it cause now they will be busy and I will have to wait longer but it will be worth it. You can trust this shop to repair your vehicle at a very fair cost. I never feel over-sold or under cared for.Service: Auto A/C recharge
