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September 2023 by Lincoln Campbell
I needed a new battery. The employee helped me with everything from attempting to charge the battery to replacing it with a new one. Very fast and friendly staff.
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July 2023 by Steven Ferguson
Don't try to call out there theh put you kn hold & forget about you & never pick up phone to answer, this is the one store on Old Forest road in Lynchburg VA. Like they could care less if you go elsewhere. The one star is only to post this comment
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March 2023 by Mike
Great place to shop friendly associates
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January 2023 by Debra Mccormick
I love advance auto but the people who work there make you feel like a thief for even coming into the store. They stare at you and follow you around. I was the only customer in there for goodness sakes go watch me on camera I'm feeling a little crowded.
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December 2022 by clarnetta tarpley
Tone is one of the sales reps. He took time out to help me!!
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November 2022 by Shakita Anderson
I truly wish there was a way I could give no stars. I went into Advance Auto Parts today to get a turn signal for my van. My experience I can’t even find the words to explain. I was treated horrible from the time I walked in the door. I didn’t see other customers being treating this way. I’m a woman a black woman and it’s not ok for men to say what they want to us. Treat us with RESPECT. The same respect you give the women in your family. I may be African American but I’m still a woman. I will never go the Advance Auto Parts on Old Forest again.
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November 2022 by Jesus Perez
My first time coming into this advance auto but they was very helpful in what I was looking for. Definitely will come back
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July 2022 by William “Anthony” Jones
I visited advance today and had a great experience with Paul who was very helpful and knowledgeable about the part I was looking for. I recommend this store located on Old Forest Road
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October 2021 by Kati T
I have been to this store several times and they are always helpful. This evening I arrived at about 7:45, not realizing the Google hours were incorrect. They stayed a few minutes late to install my front and rear windshield wipers. I am thankful they were there to help!
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October 2021 by Thomas Schwab
They're just people that work there.They did what they could to help me out, but definitely do your research on what parts you might need and they can help you get that, but you're ultimately in charge of your purchase and what you need there!Was here many many times and on the 5th visit they told me welcome back so they remembered my face
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October 2021 by Jen Thomas-Littell
Can always find what we need
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September 2021 by Thomas (Dlonem)
They're just people that work there.They did what they could to help me out, but definitely do your research on what parts you might need and they can help you get that, but you're ultimately in charge of your purchase and what you need there!Was here many many times and on the 5th visit they told me welcome back so they remembered my face
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July 2021 by Jeramiah Brooks
They have awful customer service. I called the Campbell Ave. location and told me that Old Forest location was the only one with the part. So, I go to the old forest location and they lied and said Campbell had the part. Wasting, my time I go to Campbell and ask them if they had the part and they said that Old Forest location lied and did not do their jobs. Oh!!! By that time they were closed... Because they close at 8p.m. and not 9p.m. like their website says. Very very displeased and this is not the first time from this location, but it will be the last!!
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May 2021 by Josh Harlos
Their website says they're open until 9, so I drove all the way out there to pick up a charging battery. Get there at 8:15 as two people are walking out locking the door. They said I was wrong and they "have always closed at 8", and would not go back in to get my battery for me. Very unprofessional and technically false advertising since their website hours are wrong.
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May 2021 by k h
I have been to this store several times and they are always helpful. This evening I arrived at about 7:45, not realizing the Google hours were incorrect. They stayed a few minutes late to install my front and rear windshield wipers. I am thankful they were there to help!
