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December 2023 by Autumn Jane
When my mom was trying to look at jeans folded on the wall shelves a worker just stood there in our way staring the whole time making us feel uncomfortable until we decided to leave because there workers don’t understand how to get out the customers way. Good job losing sales
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October 2023 by M Fielder
Finally, I found a pair of jeans. I could not find anyone working there to help, however. It would have been nice if someone had at least asked if I needed help.
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August 2023 by Michael Douthat
I’ve bought things at this River Rigde Mall American Eagle before but I won’t anymore..I was called a creep! On the last visit, I was browsing and noticed 2 little blonde girls. A 5-year-old and 6-year-old. One was carrying a teddy bear. I spoke to them and complimented their bright, cute clothes. I also complimented the teddy and started talking to the two about stuffed animals. We probably conversed for 20 minutes about stuffed animals, dolls and other things. Their mother, who had been standing there the whole time smiling, finally said they needed to go. The girls gave me hugs and kissed me on both sides of my cheeks. The mother said bye and told me have a great day, with a huge smile on her face! As I was continuing to browse, I heard three customers and an employee discussing me. They were saying “does he really think those little girls understand?” “He’s creepy” and “He’s alone in a mall talking to little girls”I was planning on buying something but after I heard that, I walked right out. Rude, disrespectful and completely inappropriate!!!
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July 2023 by moomoo may
The staff is rude
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February 2023 by Gabe P.
Cute little store. I was here a few weeks ago shopping with my niece. The staff was really lively and helpful. I believe this is maybe an extension of AE stores. I can't be certain. I browsed a bit but nothing stuck out for me. My niece found a few pieces so she was happy. The prices didn't seem that reasonable to me. I guess it doesn't matter it's not your money being used. Smh. These kids..
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December 2022 by HighlightedGloss Kristen
I went here with two of my friends and one of them is plus size. When we were leaving, I heard a customer go up to an employee and whisper something about a “big girl.” THIS IS NOT OKAY. DO NOT SHOP HERE. For a brand that claims to be inclusive, THIS LOCATION IS NOT INCLUSIVE.
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September 2022 by Robert Paul Reyes
a word to the wise: Don't shop here!
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May 2022 by Jon chaireeoke
This place is very cliquish. No one greets guests as they walk in. Everyone keeps to themselves and is on their phone. Not only do they not interact with customers but they barely interact with each other.I have friends that used to work there I’ve been told most of their store hours go to making tiktoks and posting on social media, which I guess is fine, but I’ve never seen or heard of any other American eagles doing this. The way the employees talk to you is degrading, and none of the employees are very helpful. If you’re looking for a job that doesn’t really care what you do, then this seems like the place to work.
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February 2022 by charles abernathy
DO NOT WORK HERE. If I could give less than one star I would, They under pay workers, constantly mess up payroll, and have inconsistent hours for anyone but mangers. They mess up employees pay and when brought up does not offer to fix it. They care very little for employees but claim the small pay is worth it because of the discounts. They chase away anyone with the ability to get paid more, most people get the common sense to not stay very long and leave. They're ability to train people is sad. don't ever expect to make above minimum wage even if you are amazing at selling. They will promote people with less experience and skills because they are friends with them. They are more concerned with posting on social media than running the store and me and my friends and family all refuse to go there because of how slow, rude and incompetent most of the staff are.
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March 2021 by Ashley Emerson
LOVE! Clean, offers masks and sanitizer. Have a various selection of clothing and sizing!
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November 2020 by Judas Iscariot Adam
The sandals started to fall apart less than an hour after putting them on.
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October 2020 by Katherine Schwam
Staff is so friendly! Tyler was so helpful and kind.
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August 2020 by Shannon Logan
Staff is friendly and they had a great sale going on.
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July 2020 by Linda Vandenberg
No one asked me if I needed help or acknowledged me. The check out person was friendly.
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December 2019 by Katherine Aarts
Staff is so friendly! Tyler was so helpful and kind.