The AT&T Store on Lakeside Drive in Lynchburg offers phones, tablets, smartwatches, and connected devices along with wireless data plans for every need, including prepaid plans and popular unlimited data plans with nationwide 5G service. Reviews highlight that the staff at this location is extremely helpful, knowledgeable, and professional. Employees are commended for spending significant time to correct problems, such as unwanted account features added by another store, and for handling all customer needs thoroughly. Even when a single employee is managing a full store alone, they greet everyone, work diligently on problems for almost an hour, and ensure all customers are taken care of in a timely manner. This results in highly satisfied customers who strongly recommend this location for assistance with AT&T products and services.
Oceania was amazing! Very helpful with purchase and set up of new phone
November 2025
It is the second time we dealt with Mark. Both times the experience was fantastic. He was patient and very knowledgeable and answered all our Questions well. We recommend him highly.
October 2025
Just stopped to have my screensaver replaced. I was astounded to learn that ATT has discontinued that service, but the manager of the store explained it in a way that made me understand. She was so very nice; makes me want to come back when I buy my new phone!!!
