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May 2023 by Becky Burton
It was good to use the ATM on the Sunday.
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April 2023 by Tom Harold
Horrible service. ATM s only allow $800 withdrawal. How does that help me?Unhelpful employees and very rude.AVOID this bank if you make money and need money.
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February 2022 by Butch Willard
Tia at the Boonsboro branch is fantastic. Could not ask for a better customer service experience. She makes choosing BOJ a best choice ever. Thanks Tia.Clyde Willard
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October 2021 by Josh Ruck
Ruth and LeShea were the biggest help creating a bank account for my business. They made the process easy and even stayed after closing to make sure I was all set up ok. Their customer service is top tier and i will be using them for years to come!
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October 2020 by Susan Wortley
Tia Adams at Boonsboro branch helped me solve a problem I’ve had for nearly 2 years . She was able to tell me what I needed to do over the phone. I did it . It worked. I brought the paperwork to her at the bank and voila- problem solved. Tia is not only knowledgeable and professional but a very nice person. I have to say that everyone that I’ve encountered at the Boonsboro branch has been great to work with.
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August 2020 by Terry Jamerson
The personnel here are very nice. The one drive up lane is not so nice and their lobby should be open by now like most banks. Every time I go lately to their drive in lane, there are multiple cars and move very slowly. If only one person is doing the drive through it should be faster with the lobby closed. Very sad we get frustrated when this little bank was very convenient. I heard another bank is planned for across the street. Maybe that will cause them to fix this bank.
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October 2019 by Artice Appling
This such a wonderful bank. Everyone here makes you feel like family. They even take time to get you know you by name.
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October 2019 by Jeff Pickerd
The cheers of banks! Where everyone knows your name! These ladies work hard with a smile!!!
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September 2019 by Shamir Scott
I’ve been banking with Bank of the James since 2008. Every branch I’ve encounters, I receive the best professional guidance for my finances. All of the employees continue to exhibit positive attitudes and show that they care. I recommend their Boonsboro branch to fellow bankers and those who are not. Bank of the James is more than just a bank, it is a community of people who respect and care for their clients financial needs.
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September 2019 by Bill & Brenda Gray
I love coming to Bank of the James Boonsboro Office. Shae, Ruth and Audrey know me by name and are all so friendly and helpful. This is a very happy office. Thank you ladies for being so nice and happy. It is a pleasure doing business with you.
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September 2019 by Jen Severn
Friendly, professional small town banking experience at it's best. The Boonsboro office staff remembered our names and go above and beyond to assist and provide for our needs. They are very welcoming to all including our dog. Great customer service.
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September 2019 by bradams123
La’Shae & Audrey were SO helpful in getting me set up with a new operational account for my work. They were so kind & connecting, & both followed up by phone to ensure the details I had questions about were resolved. Thank you, ladies!
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September 2019 by Krista Moore
I have had nothing but wonderful experiences with the Boonsboro Bank of the James. Keep up the great work ladies! Thank you so much for all your hard work.
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September 2019 by Sceauncia Parr
The team at this branch always provides me with excellent service.
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September 2019 by Jevonna Scott
LeShae Bookman does an Amazing job I have followed her from fort ave she is just so lovely and such a pleasure to work with I just love her and the company itself!!!!