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January 2024 by Linda Colvin Perna
Quick, clear and professional service. I would recommend Beacon Federal Credit Union
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December 2023 by Judy Mawyer
They were extremely helpful, polite and nice. They went overboard to help me. All my questions were answered in an efficient manner. I will do business with them repeatedly.Beacon is very lucky to have these people working for them.This is what quality is all about.I cannot thank them enough for what they did for me.
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December 2023 by Angela Goine
I've been with Beacon Credit Union for years and I've stayed due to the great customer service I always receive. It's really nice to be recognized and greeted by my name when I walk in the door. Keep up the great work BCU!!
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December 2023 by Wanda Jones
I done a member application online. Ms. Anitra Henson got called to get my account setup. She explained everything that she needed to do and kept me informed. I didn’t have to leave my home for anything because she information and paperwork online to me , which made it extra fast. I want to thank Ms. Henson for doing such an excellent job and being very courteous to me the entire time. I give her an A+++++
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December 2023 by Christine Brooks
My experience at Beacon on Langhorne Road was awesome. Wendy assisted me and provided excellent customer service. She was attentive to my needs, professional, and courteous. Wendy answered all my questions and provided me with suggestions and recommendations. My visit was a positive one... thanks Beacon!
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December 2023 by Bill Mason
Staff are amazing!!!!They went out of their way to help as usual.I live in Amherst County, but I prefer this location because of the people.Thank you!
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August 2023 by Daniel Aranegui
Wendy, a branch manager, helped us get refinanced, even through some complicated issues. Thank you for helping us! A+
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August 2023 by Cordell White
Wonderful place, great employees, they do greet you with a amile
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July 2023 by Malachi Randolph
Everyone I spoke to was very friendly and welcoming
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May 2023 by lachantra rose
Ty Wendy for assisting me with my new account. They made my experience comfortable and quick
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May 2023 by Jessica Turner
My husband and I are currently on a journey to becoming debt free and had some trouble with other banks in regards to doing debt consolidation. I applied for a loan with Beacon Credit Union with the thought process that we would be turned down again. Wendy Covey took on my application and was so amazing to work with! She got me approved in no time and made the process so quick and easy and helped us take care of paying off a couple of our credit cards. Wendy really helped us in a time of need and we appreciated everything she did for us!!
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April 2023 by Kimberly Childress
I opened both a checking and savings account and I waited in the lobby for a little bit ( a little long for them not being busy at all) When I finally was able to meet with the lender she walked me through the process swiftly but not too detailed. When I got home with my paperwork I had downloaded the wrong app on the Play Store so I ended up having to wait till Saturday to call back and find out how to actually get to my account. Long story short I will probably keep my money here for awhile but I thought that the process could have been a little bit more personalized.
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April 2023 by Mary Tinsley
Wendy at the Langhorne Road branch was very knowledgeable about your products and helped us rearrange our accounts to assure the most beneficial one to suit our needs. She was pleasant and personable and extremely patient with us as we weighed all our options.
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March 2023 by Kelly Brown
My daughter went in to move some money around in her account, and because she's a minor I'm on the account as well. She was treated so well by all the employees there! She was made to feel Valued as an account holder and they all answered her questions and gave excellent advice!
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February 2023 by Deborah Nowlin
Very polite and had everything l needed done quickly..
