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February 2024 by Lisa Pickeral
I have a loan thru beacon and I have experienced some medical issues that have taken me out of work for now. I have called and spoke with a financial person several times. I wasn't satisfied with the answers I was getting so I called and left a message for the CEO G. Mcconville to give me a call back and explained my situation. He had the same person that I had been talking to to give me a call back. I'm very disappointed that Mcconville could not take 5or 10 minutes of his time to call a customer. Without us as a customer he would not be in the position he is in. Alot of places will help if you are experiencing hardship and he wouldn't even take the time to return a call.
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February 2024 by robert pringle
Very friendly, courteous, and professional service. I had a very pleasant experience. Thank you Beacon Credit Union.
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January 2024 by Tammy J
Very helpful and friendly in person. Willing to help inform and take time with you.
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January 2024 by ron riscart
Outstanding experience at beacon credit Union the two associates were very pleasant kind and hospitable they made me feel right at home and was completely satisfied at the end of our meeting highly recommended
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January 2024 by Allyson Flach
Everyone was very friendly and helpful still working through this
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January 2024 by Lorri Frank
Awesome experience Tracy at Logan’s lane and Kim are top people to deal with. The only thing my debit card could not use the chip was ineffective. It was not their fault. They help me slot at this bank ❤️
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January 2024 by Fran Jamerson
I’m so happy to be doing business again with Beacon Credit Union! ??
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January 2024 by Sherri Mcpherson
Always friendly and helpful.
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January 2024 by Gary Bell
Beacon has always been sooo helpful and takes care of all my needs. Wouldn't go anywhere else.
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December 2023 by Hannah
The people that work there are friendly but I’m so frustrated with how this bank works. They mailed me a new card and said to expect it in two weeks. Nice - except they deactivated my current card. So I have no way to buy gas, deal with an emergency, get groceries, or pay my online bills for two weeks. I called and they said “sorry” but said they couldn’t help me.
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December 2023 by Terry Grant Grant
Tracy was quick and pleasant , very helpful . She made it easy to do business with Beacon s
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December 2023 by Dexter Gaines
Opening a new checking account couldn't have gone better. The Ast Manager was very knowledgeable and friendly.
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November 2023 by 2kGod
Michelle was wonderful and the teller was great. Was made to feel very comfortable and treated with respect. Thank you and looking forward to banking with you.
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October 2023 by Danny James
Friendly and professional personnel, a smooth and enjoyable experience, all my questions were answered and loan was processed in a timely manner. Truly an awesome bank to deal with.
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September 2023 by James E. Hyler II
I visited the Logan’s lane location to pay a bill as Beacon recently revoked my ability to pay online. I have never incurred a late fee or skipped a payment on my account. I simply asked if there was any way I could avoid a transaction fee being applied to my account for when I pay in person as I never had a transaction fee before when I paid online. The lady in the office became frustrated with me and told me there was absolutely nothing she could do. Not the type of people I’d trust to handle my money.
