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January 2024 by Levanda Grogan
Blue eagle is the best credit union that i have ever been a part of despite what I go through. Thank you
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December 2023 by Daniel Miller
We have been members for years. My first red flag with this branch was in 2020 when I bought a used truck. I made an appointment to withdrawl the cash five days in Advance. The branch manger fought me the whole time saying it was irresponsible of me to with drawl that much money in cash. Again I explained it was my money and I could pull it all out and swim in it like Scrooge McDuck if I so felt like it. They wanted me to sign a paper saying I could be robbed and that they warned me. I wrote on it that this was my money and gave it back to them. I then took my money and left. I should have closed my accounts then!!! Soon after this we moved out of state and unfortunately continued to use the Credit Union we updated our new address immediately with them. Three years later they started charging us Random fees. The latest was a bad address fee for $30. When I emailed them they sent me a pdf form that was supposed to show and explain this fee. The form did not list a bad address fee at all. I then called them. I spoke with Cheyenne Dalton, Member Service Representative she told me they had recieved got a notification that I had opened a PO Box. Now I had opened one but this box was for a business not for personal use and had nothing to do with this account. I still recieve my mail at the address that they had on file. Instead of reaching out by email or phone as they had in the past they charged my account. This was the last straw. To be fair Cheyenne did credit me back the money after they ealized they prematurely did this but with NO apology for their mistake or rudeness towards me. I closed my accounts immediately. I thought this was a good honest credit union and at times it was but they are just like all the big banks that take your money and try to limit your access to your hard earned cash!!! Beware of the Lynchburg Va Branch!!!!!
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December 2023 by Miranda Shay
Customer service is a plus and they always try to help you in any way ! I have to say I have been with Wells Fargo since it was First union and I would never go back after being with Blue Eagle
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December 2023 by Cynthia Perkins
Blue Eagle Credit Union is everything these reviews say they are.They believe in taking care of the customer to the fullest.Unlike other credit unions in the area(namely CVFCC),they follow guidelines and do not make them up as they go.Betty is totally amazing!Look no further folks,go by today for all of your banking needs.
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November 2023 by Robbie Gray
I was shopping for used car loans. Had my eye on a new to me Audi. My own bank was difficult, almost impossible, to work with. Soon as I called Blue Eagle, Betty answered my call. She offered all of the information I needed to make a decision quickly, and went above and beyond every step of the way to make sure I was taken care of. If you are in need of a friendly, knowledgeable, customer service oriented credit union member, give Betty a call. You will not regret it.
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November 2023 by Nicole Miller
Betty was great assisting me in getting my account opened! She even offered to look into getting my auto loan refinanced. Above and beyond!!I’ve heard nothing but great things about BECU and look forward to working with you all.
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November 2023 by Matthew Jones
I worked with Betty Durden to refinance my vehicle. Betty's expertise, dedication, and professionalism made the process smooth and stress-free. Her attention to detail and willingness to go the extra mile truly set her apart. I highly recommend Betty Durden for anyone seeking financial services – she's a true asset to her field!
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November 2023 by Angela Goine
Excellent customer service. I was having trouble with my debit card am he was amazing!! Definitely recommend Blue Eagle!! I believe his name was Mark and it is the Lynchburg office!!
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November 2023 by Natalie Sheets
Worked with Ricky Cole to refinance my car as well as set up an account. Couldn't recommend more. He made it a pretty easy process.
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August 2023 by William Walker
Quick, accurate, and helpful. Made my first raw land buying experience one of ease, they also have the best rates around!! Go see Ricky Cole
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July 2023 by Barton Quigley
Wow. Just wow. I never thought I'd find a credit union that would be better than the one I had in California, but Blue Eagle has surpassed my expectations. Great job! And Sydney goes above and beyond. Her constant communication helped me stay on top of setting up the account during my move across the country to Virginia. Huge help!
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June 2023 by Elisa Walker
Sydney was awesome and super helpful. Recently moved from out of state and it was nice having someone to walk me through setting up a new account. Can’t recommend enough!
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June 2023 by Cordell Purvis
Ricky is very personable, reliable, and very easy to just call and email and he is always willing to help you out. Definitely recommend Blue Eagle for anything you may need.
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June 2023 by Sara Pinson
Working with Betty is ALWAYS fabulous. She is attentive, helpful, friendly, & overall makes banking a BREEZE! Thank You Betty!
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May 2023 by Patrickkva
Member Advisor Sydney was outstanding in helping me secure my auto loan. Quick, clear, responsive and friendly. I could not have asked for better customer service.