The Boost Mobile store at 3813 Wards Rd Lynchburg, VA 24502 offers a fresh take on wireless services. Customers can find the latest 5G devices and prepaid phone plans, as well as great deals on new phones from top brands like Apple, Samsung, and Motorola. The store's friendly and knowledgeable staff provide excellent customer service. Jasmin was praised for her kindness and professionalism in helping a customer switch to an iPhone 13 promotion. Another customer, an injured veteran, needed a quick phone upgrade before a hospital trip. The sales rep, Jhon Reynold, was very patient, courteous, and saved the customer money by adding a new line to the existing account. Sabrina also went above and beyond to resolve an issue that Boost's corporate team had struggled with for over a month. She took the time to really try and help the customer, demonstrating fantastic customer service. Overall, the Boost Mobile store on Wards Road in Lynchburg, VA provides a great wireless experience with its wide selection of products, competitive deals, and outstanding staff dedicated to meeting customers' needs.
Best customer service I’ve had with this store in a long longgggggg time ..she needs a raise no kizzy
May 2026
Best cellular service I have ever received. Tony and Max were amazing and helpful and I recommend doing business with them.
December 2025
I will give the store five stars I went in the store yesterday and John was my rep and he was very kind nice person so I give it all five stars good job John for helping me out
