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June 2025 by Jack Sandas
Buying a car 🚗 was effortless. Bought one car and returned it at 10 days for another one. NO hassle 👌. Had the 2nd car for appreciately two weeks. Found some issues with it. Let's see how they handle 😏 this.
That's the only reason for the four ☆'stars. Other wise definitely five ☆'stars.
If I ever had to look for another vehicle 😒 CarMax is the place.
Thank 😊 you guys for the great
Experience.
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June 2025 by Mark Viers
Setup a time to review the car we were interested in. They had to car ready waiting for us ahead of time.
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June 2025 by June Hill
I had my car shipped from Charlotte Carmax to Lynchburg Carmax. When entering Carmax, I was greeted by several employees. The car was ready for me to test drive. I test drove it was an awesome VW Beetle, just what I had been looking for. Courtney was awesome, she knew about the car and answered all of my questions. It was a great experience. If ai ever need another car, I would definitely go back to Carmax in Lynchburg, Virginia.
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June 2025 by Carolyn Lewis
Fantastic place to deal with. Entire staff was kind, courteous and professional. They were friendly and focused on providing the best customer service possible. I felt very comfortable and special, and it was clear they wanted to do everything they could to give me everything I wanted. They were awesome and I would definitely buy from them again!!! Love my car!!
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June 2025 by AJ Bubadias
Great dealership, awesome deals, great financing , outstanding vehicle inventory.
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May 2025 by Sean Kelly
Lyrik was great. Very kind and professional
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May 2025 by Ramona Mulleins-Foreman
Just went to look at the Jeeps they had. What was nice is no pressure from a saleman
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May 2025 by Becky Glass
The BEST service!! Tyler V. was excellent helping us with purchase.
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May 2025 by Kokushibyo
Vanessa and Ryan made buying a car a very easy and fun experience would highly recommend
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May 2025 by Eileen Robinson
CarMax has been one of those companies that actually does what they say they will do. I experienced a problem which they took seriously. They handled the logistics of having the car moved and fixed.I was provided a loaner and my own car was made whole. I cannot recommend CarMax too highly. Their showroom operations are not typical, and yet everything works well together. As anyone can tell, I am sold!
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July 2024 by Miste Droog
My first time buying a car at CarMax was awesome! I found exactly what I wanted and it was shipped to the Lynchburg CarMax in a week. I test drove the car and drove it off the lot with in 2 hours.
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July 2024 by Matt Tait
The process was simple, and the employees were friendly. The vehicle, however, needed to be cleaned better inside. There was ketchup or something similar on the center console, goldfish crackers and trash in the second-row captain's seats, a stain on the carpet near the third-row seats, and other gunk on interior surfaces.
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June 2024 by Carly Lawrence
Found a car I loved but it was in Ohio. I am located in Virginia. For a very fair price, it was shipped to our city Starmax location. Once there, car was serviced and ready for us within a week. The actual buying process went well. Everyone we worked with was very helpful, and made for a smooth process. We were very happy with Starmax from the start to finish. Love, love, love my new car!!
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June 2024 by Denise Scafide
Everyone was exceedingly polite and professional. I want to thank everyone that was involved. I have told neighbors and friends and even the Uber driver who took me home what a great experience it was.
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June 2024 by GoleeMD
So far, no good. Been sitting waiting for service in the lobby for 45 min, being told it would be another 10-20 minutes each time I ask. There are only 2 customers here already being helped, and another 4-5 employees standing around chit-chatting and trying on sunglasses, telling me there's nobody available now. I would really hate to see how long it would take if this place was actually busy...
