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July 2023 by Melody P
Campbell Ave Carter Bank and Trust understands great customer service. I know because I’m kind of difficult sometimes? I had a problem with my account last week and during the course of communicating and fixing it every single employee was pleasant, respectful, AND shockingly empathetic (just a little extra with the kindness). I opened my first checking account with them, and decades later I’m still here. Thank you CBT for such a great way with folks and their finances. I really appreciate you!
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February 2023 by Shane Cochran
Carter Bank & Trust on Campbell Avenue in Lynchburg Virginia, is a great place for your banking needs. The employees here are so nice, and friendly. I would highly recommend them to anybody looking to open a checking account, or savings account.. A true 5-Star business...
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August 2022 by Valerie Bishel
These people are the best!
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July 2022 by Cat Dad
Carter Bank is wonderful, both the organization as a whole and specifically the Campbell Ave branch, which I call my "home branch " where I do the vast majority of my in-person banking. The staff is awesome, especially Debbie, Kim, Ernestine, and Helen! They are super-friendly, very accommodating, and you can tell that they strive to provide great customer service and a positive customer experience. I've been banking with Carter for a decade now and in 10 years I have had not one complaint about the quality of their services. Just superb across the board. I recently opened up a second savings account at the Campbell Ave branch and Debbie was so helpful and professional in assisting me with opening the account. Whenever anyone asks me for a bank recommendation I always suggest that they give Carter a try. CBT has a customer in me for life!
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May 2021 by Zach Catlett
Great bank just wish the app worked better!
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October 2020 by Google Google
The best bank everybody so nice good customer service they no you by your name when you walk in
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November 2019 by Amiracle Smith
I love banking here. As soon as you walk in you're greeted promptly and helped right away. As soon as I pull up to the window at drive-thru, I'm greeted by my name. Every employee is pleasant and eager to help with your transactions. It's a pleasure banking with Carter Bank & Trust!!!
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November 2018 by Nicole Johnson
Very great people always greet me with a smile,and remembers my name when I pull up.
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November 2017 by Sherrylynn R
Professional, clean, atmosphere.. Customer service always given with a smile and friendly words. My pleasure banking with CARTER bank and Trust
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November 2017 by Sherry RIDENOUR
Professional, clean, atmosphere.. Customer service always given with a smile and friendly words. My pleasure banking with CARTER bank and Trust ðŸ˜ðŸ˜ðŸ˜ðŸ˜ðŸ˜ðŸ˜ðŸ˜ðŸ˜ðŸ˜ðŸ˜ðŸ˜ðŸ˜
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June 2017 by Jennifer & Jimmy G
The people are friendly this is the best bank. P.s they keep money here
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August 2012 by sheryl evans
People are friendly and try hard to resolve any issues..
