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January 2024 by angela spencer
Our experience at Zips has always been awesome!! The staff is excellent and always kind and helpful. The free vacuums are great! Thank you for a clean vehicle! ❤️ We will be lifetime customers!
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January 2024 by Kaitlyn Spain
Greg went above and beyond to make sure we received the best service possible. Our vehicle was covered in mud, he hand sprayed it to get it all off before we went through the actual wash and reassured us that we could go through again free of charge if we needed to, but the first wash got the job done! Highly recommend
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January 2024 by april hill
Staff is always so friendly and helpful and my car is spotless ?
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January 2024 by Mary Nancy Claros
Employee was very kind and helpful, I got a basic car wash and my car got cleaned very well. I also enjoyed the free vacuums at the end.
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December 2023 by Mackenzie McCain
The people that work there now, don’t rinse your vehicle anymore before entering the car wash. Which is very frustrating for the price you pay. They just press button and walk away.
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December 2023 by Maria Fonseca
One of my favorite car washes in Lynchburg!! Love going in there in the morning and seeing Ms. Debra there with her big smile!! ? always saying hi to me when she sees me!
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November 2023 by Md N.
I went to the Zip car wash in South Knoxville. Paid $10.00 for a poor job. A month later they charged my credit card $25.00 for a membership I never purchased. I called the company and reported the charge and received a response that they will cancel my membership but won't issue a refund because the request was not done 7 days prior to billing. All this on a charge I never made. Will never go back there.
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November 2023 by Jason M.
Joined the monthly car wash club when they were actually prepping the vehicles. Now they just push the button and walk back inside. If you want your vehicle "clean" you'll have to scrub it down with the rags outside. If they have any of those readily available.
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November 2023 by Nathan Coffey
Wish they would fix all the check in kiosk so all 3 lanes are operating at Wards Road Lynchburg. Half the vacuums are ever working there. Wish ALL locations accepted the original scanner decal I have for my membership. Some locations use a different software which makes it very challenging to use those other Zip locations. If they could fix that challenge, it would make doing business with ZIP so much easier!
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November 2023 by Korsia Morris
Very nice worker. Explained everything to me in a nice and easy way. Love the different wash modes. Free vacs is a plus.
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November 2023 by Jacob C.
Though the car wash physically okay at best I signed up for their 30 day free trial and received an email October 6th confirming my account. I was billed 45$ which is atrocious for a 1 month subscription on November 1st, I called and they said I wasn't able to be refunded and all they offered me was a 20$ subscription, the only viable way you can even remember when to cancel is you literally have to make a note the day of as for some reason an email system has a 6 day delay. DO NOT get the membership, the service was poor, and I will not be taking my car back here again, it almost feels like theft.
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October 2023 by Andrew Kratochvil
They raised their prices and stopped doing pressure wash pre soak. They have 3 lanes to get in and only one is ever open which makes the line constantly back up. Half the vacuums are clogged or don't work well. Haven’t seen any improvements after raising prices, only cutting corners. I can’t wait for this new car wash to open so I can switch.
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October 2023 by Courtney Gentry
One of my favorite car washes in town. Always get a nice wash and the vacuums are good too. Employees are always nice, also
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October 2023 by Sara Brooks
Amazing service!! i had the best car wash ever!! and the guy who helped me was fantastic and so cute lol! i’ll definitely be coming backService: Vacuuming
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September 2023 by Avari Voliere
Just bought a Tesla and wanted to keep it clean so I came to Zips and inquired about the family plan membership. Connor was super helpful and knowledgeable and help me get everything set up perfectly. The wash is gentle on the vehicle and does a good job cleaning.
