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August 2023 by leandra rodriguez
I went in there to look for some decals or sticks to put on suitcase. I found nothing. I called before I went the associate was not very helpful. I also asked if Sumer pools were clearanced she said they don’t employees. It’s been 3 yrs since I been until today. They used to be great. It’s disorganized. No signs to indicate aisles.
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December 2022 by Lindsey Noel
Horrible, rude staff on phones, unorganized, stock sitting in floor, can't get around the store! Won't return
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December 2022 by Gary Hanks
Great stock, price and service
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May 2022 by Alice Spencer
Only place that has good& tasty wavy chips my dog will eat
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March 2022 by Cynthia Perkins
Needs a TOTAL REVAMP...TOTAL.This use to be my favorite Family Dollar.But...and yes there is a but...the disarray stems from their corporate office,not due to the folks that are there.The employees just went through the winter,without heat.The ceilings are constantly leaking..its a mess.Corporate Family Dollar/Dollar Tree...do better for your customers and for your employees.
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December 2020 by Allen Collins
Store was a mess, but it was the end of the day. Was able to find what I was looking for. Great sale prices!
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August 2020 by Age of the Skywalker
Lack of customer service training / Messy StoreConvenient location, yet some of the staff are very rude. Went there doing beginning of COVID, and they were stocking on essential items. The manager from what I learned and another employee proceeded to laugh in my face when I took one item of paper towels and placed it in my cart. They did not seem to care if I heard them or not. On another occasion I tried to purchase some bacon meat which was in the store’s frozen food area behind the glass doors and discovered half of the frozen items were well past theIr expiration date and had a strange odor.The store always smells of dried urine, always, which seems to be the moldy smell of water leaking from the ceiling, which you can find dripping down in various buckets around the store. In my opinion OSHA needs to come and shut this location down.I am a professional worker and even in my casual attire, the head store manager seems to follow around black and brown customers, which she just so happened to have been working and putting up stock in every section of the store you walk through. Back in the day this use to be a nice store but currently I fully recommend going to the Dollar General location in Forest. In closing to the rude head store manager I leave you with this, you need to go back to school and take several courses on diversity and human relations training because from my brief interactions with you, you lack these, and need them in order to help this lacking business grow, or you will sadly find yourself as well as your employees out of a job.
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July 2020 by Stacie Moon
It was great ?
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January 2020 by Christopher W.
This woman at the front desk was too busy eating the merchandise to actually stock the shelves, and left a solid metal bin at the end of an aisle for somebody to trip over, WHICH I DID when I came around the corner.... it Knocked the skin off my leg, it's completely bruised, I bruise like a turnip btw, and it's covered in blood now. When I confronted the woman at the counter she simply laughed it off and told me to have a good day. This was totally uncalled for and needs to be addressed before a kid or elderly person trips over the same thing and really hurts themselves.
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December 2019 by Lynn Tweedy
My first time at Timberlake Rd,n using Thier app.Terry the manager was so helpful and took her time with me.You don't find that much anymore.I was very thankful.Thanks again Terry, I/'ll return.
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September 2019 by bobbie Moon
Went to store today...walked inside...no carts..so I asked the cashier where they were..she said they should b outside by the drink machines...THERE WERE NONE..she didn't seem to care! I got in my car & came home..doubt I will visit that store again😫This was store on Timberlake Rd, LYNCHBURG., VA.
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July 2019 by T. Hern
Every time i go in this store there's stuff alll in the aisles that need to be put up..messy store and messy employees!!!! Hire some cashiers that wanna work!!! Not stand around at the register talking about other employees and what happened with their baby daddy last night
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June 2019 by Amber McCafferty
Why is it that this store allows their employees (the younger females) to be on their personal phones while taking care of customers. And also when us customers come into this store and the younger females are working, us customers has to literally wait to be waited on because the younger employees are on their personal phones. That's a great way to lose business.
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January 2019 by Mad Bird Skills
If they only had a bigger selection. Convenient location though.
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January 2019 by Christy Rose
The ceiling is literally falling in on the toilet paper it awful 😳 close the doors already that's sad.