Journeys is a highly regarded shoe store located in Lynchburg, known for its friendly and professional staff. Customers consistently highlight the outstanding customer service, with employees being patient and willing to go the extra mile to help find the perfect fit. The atmosphere in the store is enjoyable, making it a great place to shop, whether alone or with family. Many reviews mention the cleanliness and organization of the store, which adds to the positive shopping experience. Specific staff members, including the store manager and associates, have received praise for their helpfulness and positive attitudes, even during busy times. Overall, Journeys is recommended for anyone looking to shop for shoes, as the staff's dedication and service quality stand out.
Friendly staff! I was satisfied with the professional customer services and staff were also friendly! I enjoyed the company with staff when my 5 year old great granddaughter and I were there shopping for different shoes 👟 Great atmosphere to shop!
December 2024
I have made multiple purchases from the Lynchburg store and I have had great experiences each time. The store manager (autumn) and her staff are top notch. I would highly recommend anyone who shops at River ridge mall to stop in this store and see for yourself
October 2024
Autumn & Gray helped me pick out my shoes today. They were both so patient and went to the back multiple times to help me find the perfect fit. They were both so kind and overall had a really fun vibe. 10/10 they rock.
