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February 2021
I ordered a bed kit from third party that got parts from here. I didnt catch that a panel was missing right away. Now they are claiming it was shipped and not their problem. Neither company will admit fault and say not my problem. But key parts was the packer and shipping company. Unprofessional and crooked company policies.
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April 2020
Got a Key parts cowl hood from JEGS and it came damaged in 3 places. The replacement was drop shipped directly from Key Parts and it is damaged also. I’m so disappointed. This is my favorite hood for my truck and I had to cancel the order. I’m bummed out.
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September 2019
Sales Reps. at Key Parts won't take accountability for looking up wrong part- Told me wheel arch for 2000 vw golf would work on 2000 jetta, now I am stuck with $80 part I have to make work now-
