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November 2023 by Ha Nguyen
every time come I am sitting myself, waiting long time , nobody’s say hello or nothing ? …. car accident, police say nobody wrong. His insurance pay for him, and my insurance pay for me , my car at the body shop. over 3 month… I pay my own money, for rent car because my insurance pay for my rent car only $900., that is only 25 day…. Too much money for rent car.myself ($60 a day) That’s why I cannot paymonth on times, after later 67day, I come to the office to pay in cash , my payment $313 , but I am OK pay this time $400 ,because I know I’m late this itime , ..she asked me OK to pay $400 every month from now ? , I say no , just this time,.then i show her all kind receive from autobody shop. i need them move my schedule late for two months , but they wanted me to pay 3 months $.939 now, , I can pay every month, but I cannot pay 3 months, this time, . they come and tow my car next 3 days, if you wants borrow money from credit one to buy car, you must really be careful they take away your car , after you late pay 70 day…. I am really learn a lesson from them………Never again……….
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April 2023 by Most Hated and Wanted Car Club
Monica and Sam are completely the most awesome and amazing employees I've ever encountered. The way they help and strive for the betterment of member one is outstanding and definitely the best experience I've had dealing with a bank. And they give you stickers.
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April 2023 by Keith Pullen
Member One Mer Sam Melson was outstanding in working with me to consolidate some things.He is awesome professional and very courteous. Member one is Blessed to have such an amazing dedicated individual professional like Sam appreciate you .Keith Pullen
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March 2023 by Carina Adams
I have two car loans, or did, one now and have had no issues or problems ..I recommend Member one to anyone..
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December 2022 by ANNA Smalls
Can't seem to "talk to my bank". Tried to make loan payment 15k +. Check floating around in the bank. I still accrued INTEREST. Lucky for MOFCU Will be closing out the car loan ASAP.
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December 2022 by K M
Extremely disappointed. Put in a skip a payment just to find out our payment has been taken out anyway. Called the customer service line and they said another form was supposed to be filled out that was not done at this location when we went in.
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December 2022 by Brennan Smith
Tory was great to work with!
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September 2022 by Kenneth Jr.
I've been banking here for years. Great group of people hard profession staff. Easy to deal with better than any regular bank.
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July 2022 by David Musselman
GREAT people and a GREAT bank!! My only regret is that I didn't find them 20 years sooner. I am still amazed at the personal attention I get here! Do I recommend them? TOTALLY!
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March 2022 by WSER Studios
Worst customer service in the world of banking. Highly aggressive call centers. Don’t bank here
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January 2022 by Coach Colbert
Mrs. Zug was very knowledgeable, helpful, and insightful! I appreciate her willingness to take time and share very information with me to make the best choices.
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October 2021 by Javaughn Colbert
Mrs. Zug was very knowledgeable, helpful, and insightful! I appreciate her willingness to take time and share very information with me to make the best choices.
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October 2021 by Dilyn Dulgher
Monica Pierre helped me refinance my auto loan. She was so helpful and made the process quick and easy. I highly recommend this branch, and specifically Monica!
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December 2019 by diamondz4eva77
I love memberone this is the best credit union I been with ever since 2011
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May 2018 by James Y.
While I only visit here to pay a car loan, the people here are always smiling and happy to see their customers
