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March 2024 by David Bond
Mark was absolutely amazing and gave a fair price for the tow we needed. My sons car quit on the way back to Liberty and we were in a tough situation. Mark took care of us well. I HIGHLY recommend this towing service.
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February 2024 by Samuel Clemons
Mitchell towing didn’t lock my car when dropping off my car at an automotive repair shop. The next day, the repair shop told me that have camera footage of the vehicle being broken into and robbed because the doors were unlocked. Why wouldn’t they lock the car before putting the keys in lockbox? Absolutely unprofessional. Never using Mitchell towing again. They don’t care for the safety of their customers vehicles. They also hung up on me after I tried calling about it. Extremely unprofessional and it shows the way they treat customers.
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January 2024 by N. N.
They were quick and organized. I wish I got the tower's name, but he saved me a ton of money by just jumpstarting my car. THANK YOU!
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January 2024 by Ryan Lee
We called them on a Saturday night and they were there within 15 mins. They were courteous, kind, and did a great job towing our vehicle to a shop about 15 miles away for an affordable price!
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January 2024 by Violette Lilly Rose Patrick
Guys showed up quickly to retrieve my vehicle off the side of the highway on 501 near midnight. They were quick. My insurance handed the rest.
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January 2024 by John Sharp
Mitchell's Towing picked me up in record time. The guy was there within 10-15min of dispatch with my insurance and was extremely helpful. The guy who picked me up (I think his name was Justin) was very courteous, respectful, helpful, and above-all turned a stressful situation into a very manageable one. Would HIGHLY recommend this guy with Mitchell's towing.
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December 2023 by Timothy Calabrese
This place preys on areas to pick up vehicles frequently. They make a killing on commerce Street and surrounding streets. I was visiting and stopped to eat at a diner, and when I came out my car was towed. Cost was over $170.00.
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December 2023 by Brittney Ross
Ashley and Mikey were the absolute best. Mitchell's will be the only towing company I give my business to after tonight. They were very polite, helpful and the concern they had for us getting home sealed the deal for me. Great customer service is an understatement on what we received tonight. If you're looking to get towed Mitchell's is the place for you!! Oh yeah Mikey got to us in less than 30 minutes
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October 2023 by Miki H.
Fair pricing, knowledgeable staff, I recommend them for any roadside needs. It's like calling family when they answer !!!
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October 2023 by Katherine Anderson
Generally, if you need a tow truck, it's not for fun reasons. However, Mitchell's towing has been a refreshingly efficient part of difficult situations. Which is why we keep turning to them time & time again. Their rates are incredibly reasonable, staff are knowledgeable & friendly, and the drivers are communicative and timely.While I hope to not need their services often, they're my first choice to help us out of sticky automotive situations.
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October 2023 by Ben A. H.
got towed, ridiculous occupation, cost me $150, I make $12 an hour, spent 14 hours of work because I parked 10 feet away from where I'm supposed to, doing the devils work. will bring all the parts car and park them in their lot and they can tow their little hearts away for the next 20 years
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October 2023 by Jessica Monetti
Mitchell's Towing and Recovery has helped multiple times for lockouts and towing for my family. They are the friendliest, fastest, trustworthy and most capable and efficient service I have ever had the pleasure of using. Every obstacle has been met with a smile and overcome with confidence. If you find yourself locked out, deflated, stuck in a bind or ditch of some sort or in a wreck or downright flat anytime in your life.... call Mitchell's Towing and Recovery Service! They will Bridge any barrier and help you get you and your vehicle going in the right direction.Services: Car lockouts
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September 2023 by Richard S.
Saturday morning approximately 12:15 AM Mitchell's towing removed my vehicle from a parking lot in downtown Lynchburg. The parking lot is close to the bars and liquor store. My vehicle unbeknownst to me was being used by a member of my household who had been highly intoxicated for sometime even before parking in the downtown private lot. The vehicle was parked in a lot without a permit and should have been towed based on that. Keep in mind that this person is not on the title or registration of this vehicle. The operator of my vehicle had to get a cab to retrieve my vehicle from the impound lot. By this time it is now 12:45 Saturday morning. Mitchell's towing charged 325.00 and released my vehicle to a severely intoxicated person at 12:45 AM and didn't even bother to contact anyone about the entire situation. Someone could have been killed by their negligence. I found out the next morning and asked Mitchell's towing for the name of the person who released the vehicle. They refused to provide any information. I asked why they allowed a DRUNK PERSON to gain control of a motor vehicle after they had to impound it to begin with?? Their response was "We don't have a breathalyzer."!! They took my vehicle and gave it back to a drunk person with not even a phone call to anyone. Not me, not the police, but no one. This is an obvious case of NO MATTER WHO BRINGS YOU MONEY YOU DO NOT CARE!!! This isn't the kind of company I would want helping "take care" of my community. If you take the responsibility of "removing" something from "harms way" you should not throw it back into the fire!! I happened to be asleep when all of this situation took place. And in my opinion no matter how the keys were obtained YOU STILL GAVE POSSESSION ONCE YOU HAD CONTROL!!! The vehicle is in my name so you then in turn gave my vehicle away to a DRUNK PERSON!!!Also in response to you reference to someone stealing my car.... Let's write this in law.. She had it .... You took it.... Then you gave a "stolen vehicle away??.
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September 2023 by JEnNie HaDen
Excellent Customer Service! Very helpful to me who is not familiar with the area, handled the tow 2 times with professionalism. Highly recommend this service and company, they were at the site where the car was quickly and promptly without leaving us stranded.Dispatcher and driver were helpful and professional.Service: Car towing
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September 2023 by Betsy H.
I use Mitchell's for all my towing needs. They are prompt, friendly, and professional. I recommend them to everyone.
