Northern Tool + Equipment has been serving professional businesses, contractors, and do-it-yourselfers since 1981 by offering high-quality tools and equipment. Customers appreciate the friendly and helpful staff who go above and beyond to provide excellent customer service. Many reviews highlight specific employees who have offered assistance, especially when handling large or heavy items. The store is recognized for its unique inventory and competitive pricing, often featuring sales on items that are hard to find elsewhere. While some shoppers have noted that stock levels can be low at times and wish for online orders to be shipped to the store, the overall experience is positive, with a straightforward online shopping process and a commitment to customer care.
We needed some lights for a boat traversing the James River at night. Dana R. made a recommendation for the LUX PRO lights that swivel. She was right on the money! Dana R. was very professional and polite along with great customer service!
June 2026
Friendly Staffing Cincinnati revamped their product line several years ago, the quality of the tools has really stepped up. Excellent military veterans discount. Definitely recommend this store
June 2026
Dana R provided excellent assistance during our visit. Thank you!
