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February 2024 by Olivia Witzig
I went in last week to grab a few things for my dog (I usually to go petsmart but I was in the area) and went to just look around at some of the pets for sale. I was disgusted at the living conditions of these poor babies. The ferrets were living in a poop covered enclosure, and their food and water containers were also coated in poop. It also smelled foul. Yes ferrets can have a smell, but the smell that came off of that enclosure was obviously from lack of cleanliness. They also had sooo many ferrets in one space…I don’t know how many should be in one space but that just seemed way too overcrowded. Then I went to look at the hamsters and rats, and again, enclosures were coated in feces and pee as well as food bowls. Absolutely horrible living conditions for those animals. Then when I went up to pay I was met with a rude sales person who asked why I was getting specific things for my dogs (a basket muzzle for my dog who is going to board and training classes and the trainer told me exactly what I needed to get for her because she’s been known to bite) giving an attitude and telling me that I really shouldn’t be using a muzzle. I should never have been met with that kind of judgement. Extremely disappointed in this Pet Co.
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January 2024 by Kelly Johnson
Great, they were so helpful with my purchases and almost convinced me to buy a fish tank. I'll probably be back for the fish tank.
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January 2024 by Randall Widdifield
Love this place the owner is something special really treats people good food is like at your granys house on Sundays
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January 2024 by Mama Deborah
Petco gooming services is professional. The service area was well organized and clean. They were able to squeeze me in same day. I intended only a wash and nail trim and ended up getting talked into a complete cut and style because of small (to me) patches of matting. It takes time to find a good fit with a new groomer. This time the cut was alot shorter than I anticipated but I am willing to give it another go when pup's hair grows in (4-5months). Prices were fair.
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January 2024 by Jennifer Price
Very helpful staff and very welcoming to my animals I bring with me
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December 2023 by Jennifer Duncan
Pictures with the Grinch were fun! I appreciate the price matching!
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September 2023 by Sean Burns
Jenn does amazing work with my anxious boy! The staff all know him by name, which makes us both feel at ease.
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September 2023 by Heather Price
My husband went in to buy a fish on Sunday. He was told they would not sell him a fish until he bought a bigger tank, took it home, set it up and let it condition for 36 hours. He complied with some very disappointed kids. I went back today with the child who had patiently waited. Walked in at 5:00. Waited to speak to the girl behind the counter. Requested help to get some fish. Was told she would call someone and to wait by the fish. 15 minutes later I went back to the counter and asked another employee at the counter for help getting some fish. Was told the same thing. After 15 more minutes of watching employees go everywhere but to us at the fish tanks I walked out. 30 minutes, two face to face requests for assistance and still no fish. We will head to Petsmart tomorrow. Last time we were there we had a fish picked out and bought in about ten minutes. They helped us pick compatible species and answered our questions without the condescension we have felt at petco. Petsmart will be where we shop from now on.*sidenote: If petco offers for you to join their vital care program be aware that it is a one year commitment. They did not mention that in store, nor did anything say as much. We called and got it cancelled but not without some headache.Edit: returned for more fish because I was right next door and thought I would give them a chance. Got super fast and helpful service. Perhaps the time of day matters. Either way I feel like they redeemed themselves.
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September 2023 by Christel Hammett
Loved the way my pup was greeted, taken care of during his grooming visit and the staff helping to get him out the door after his appointment
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July 2023 by Deborah Kelley
I was excited to know, Petco still exsited. Loved the store, the groomers did a great job grooming my Pomeranian.
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July 2023 by toastandbananas7
It's a nice little store with a LOT of product and great prices, but all of my fish keep dying less than a week after purchase. I bought life fish elsewhere and they're still alive months later... I'll stick to buying pet supplies from here and live animals from somewhere else.
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July 2023 by Bailey Angus
The store was clean, and had nice lighting. The employees were friendly. The only con was the layout of the store it felt like a maze, what I thought would be a fast trip ended up with me wandering around for ten minutes ( I could have asked someone for help but I didn't mind searching myself, like a scavenger hunt lol ) If you are someone who has kids as in human kids you might should put a leash on them so they don't disappear on you.
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June 2023 by Julia H.
Shirley and Zoey are always great, I never feel like I'm being talked down to when I speak with them about anything, they are always smiling and willing to help. I love the conversations about bettering my pets care as well! Super great employees those two!
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April 2023 by Pamela Routon
This store was well stocked, I had only been here previously a few times but it had been over a year ago. No staff interaction except when I was checking out. Bring your own bag-- they are going green. They do not have it posted, unless I missed it, but each bag will cost you $0.10. Other than that, the prices are a bit higher than Petsmart but they offer other brands.
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April 2023 by Rhonda Jones
I love this Petco! I always take my dog, Dusty, there for his Hair & Bath appts. He always looks great and seems happy when I pick him up!
