PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products for dogs, cats, birds, fish, amphibians, reptiles, and small animals. Customers appreciate the grooming services, with many highlighting the gentle and patient staff who provide excellent care for pets. Reviews mention positive experiences with groomers, who complete services efficiently while ensuring pets feel loved and comfortable. Additionally, PetSmart has knowledgeable staff who assist customers in finding the right products, especially for pets with special needs, such as allergies. The store is well-stocked with a variety of items and often offers sales, making it a favorite for pet owners looking to save money. Many customers enjoy the convenience of shopping online with the option to pick up in-store within two hours. The availability of dog training, pet grooming, boarding, and daycare services adds to the overall appeal of PetSmart as a go-to destination for pet needs. Ample parking is also a plus for visitors.
So far they are very helpful my 4 year old female cat has sensitive stomach and they helped me choose the right one for her. So far she has not thrown up so thank you again. And I'm new to Lynchburg VA. I'm happy they can help my animal daughter.
November 2025
excellent staff, prompt service, happy happy place: go there to improve your mood!
March 2025
I couldn't be happier with the grooming experience. My little man was in and out in just over an hour. The young lady i spoke with was sweet and I felt like she had all the patience in the world with her customers (the furry ones of course).