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April 2025 by Corey Silby
Took my truck in for tires. Darrell is excellent to work with he found a few issues with a few parts. They got everything fixed in a timely manner! Will definitely be back in the future.
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March 2025 by Michael Lyons
The team at Apple Ford is absolutely amazing! They make the car buying experience an exciting and painless process!
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March 2025 by Darryl Huften
Quick and quality. Thanks Ashley and her great team!
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November 2024 by William
Folks are on point. Excellent service
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November 2024 by John Stevens
I had an oil change, went to leave and my check engine light was on!! Wasn’t on before!! They said technition said it was on when he got it!! Wasn’t stated on my paperwork!! They could bring it back in and do a diagnostic!!$$ I asked why I wasn’t asked about it and they told me it had nothing to do with the oil change that was being done!! I have a certificate from Plymouth!! Granted it was from 1977, but customer service is still along the same lines!! If you see a problem say something, or ask!!
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March 2024 by Robert stephens
In Lynchburg, Virginia, I bring my car to Apple Ford for quality service and have always pleased by their work‼️
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January 2024 by DNE PRODUCTIONS
Couldn't get any help... finally found a dealership that would help and purchased from them.
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September 2023 by charles kessler
Just had a 2nd key made still took a hr? I realize it has to be programed but shouldn't take a hr to do.
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September 2023 by Danni P
Love it here! The ladies at the front are always nice even when I ask them a thousand questions. Great service from the mechanic quick, fast and great at what they do!
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May 2023 by Danielle Porter
Love it here! The ladies at the front are always nice even when I ask them a thousand questions. Great service from the mechanic quick, fast and great at what they do!
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May 2023 by Jeff B.
Took our Escape in for an oil change and to replace the wiper blades. While replacing the wiper blades they let the wiper blade arm without the blade slam back into the windshield. Cracks didn't show up until the next day. They REFUSED to pay for replacement of the windshield. $1000.00 if we didn't have insurance. Needless to say we won't be servicing or purchasing any more vehicles from this dealership.This is a follow up to Apple Ford's responce on my review on Google on how a rock somehow lifted the wiperblade and then broke the glass. The Safelite company stated that they see this all the time from individuals who have their blades changed at Advance Auto or Auto Zone. Both of these companies pay for their mistake.
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September 2022 by Trevor W.
2 stars is too many. They don't really listen to the customers and do what you ask. I had my transmission fixed to the tune of $1,500 and a year later it's doing the same thing. Their prices are high. I once stood and waited for a guy to finish vaping in the Quicklane building and then when I picked up my car he didn't do what I had asked. I asked him to check the rotors and when I picked it up he told me they didn't need to be checked that based on his experience they were worn out. I bought a battery, very expensive, but I wanted the Motorcraft battery for my Ford. Almost immediately it was malfunctioning. I went back and they told me that the battery was functioning according to "acceptable specifications". Two other garages and advance Auto told me that it was getting ready to fail. I went back and after much consternation and arguing got it finally replaced. It's just not a good place to take your car. Several years ago they were pretty good, I'm not sure what happened, usually when a business falls off like this it is bad management. I won't go back.
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September 2022 by Paul Steinbacher
Quick, friendly staff.
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September 2022 by Ken Bogacik
Very good service
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July 2022 by Miriam Valenzuela
I've been using Quick Lane At Apple Ford for over 2 years. Wade, Coty, and special Dereck are the best.I highly recommend Dereck Brooks is a man with integrity, he's very knowledgeable, trustworthy, fair, and clear. He has experience in many makes. Always very professional, very helpful and always give us an excellent service. Again Highly recommend it without reservation!
