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March 2024 by Asa Charleston
overall the movie theater is clean. i picked up tickets from the ticket machine which was solid. but when i got to the concession stand i order a large popcorn layered with butter and i asked the representative could i have a small cup or a mini container of the popcorn salt that they used for the popcorn. they said that they aren’t able to give it to me and didnt explain why but they offered table salt, ranch or nacho flavored popcorn salt.. It really doesn’t hurt anything to get what the customer is asking for especially if they’re paying for it and the representative knows that the popcorn salt that they use is the best popcorn salt
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March 2024 by Richard
Clean theater with good seating options, friendly staff and quality audio and video.
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March 2024 by Andrew Connors (Andrew P. Connors)
Saw Ghostbusters Frozen Empire. 10/10 would bust ghosts again.
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March 2024 by Michael Arambula
Easily one of the lesser movie theaters I’ve been to across living in and traveling to many other cities in the US. Smaller cities regularly have better movie theaters, so for a city with the population of Lyh this is undeserving of a positive review. It earns a 1-2* at best, but the reserved seating with the fine print makes it a firm 1 star: underwhelming and overpriced. Worth it to drive to Roanoke or Charlottesville instead.
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February 2024 by Jo
Movie theater... comfortable seating, clean...
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January 2024 by Jared Mankins
Comfortable seats, clean floors that weren’t sticky, and good snacks. Tickets are purchased at the snack counter-different but easy and made it all one transaction which was really nice. Id certainly come back again.
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January 2024 by Kim Campbell
Movie theater in need of an update and maintenance. Assigned seating shouldn't be required when you aren't serving food and alcohol where you need to know where people are sitting. We were the first to buy our tickets in advance and everyone else piled up around us in same row. I understand that is not Regal's fault but if assigned seats weren't required we could have chosen somewhere more comfortable. In addition, multiple toilets, sinks, and dryers were out of service in the restroom and prices for concessions are out of control. If I am going to spend $40 on cheap snacks I would rather make the drive to Charlottesville and go to Alamo where the food is far superior for the same prices.
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December 2023 by Thomas Adams
Shout Out to the Sweet Lady, Lauren, she absolutely deserves a raise.She goes above and beyond,I asked for extra butter enough to give me a heart attack and she would put a scoop of popcorn then layer butter all over and repeat the process for about 4-5 layers and made a $10 popcorn worth $100.Very friendly and excellent customer service,? out of 5 on review level!
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December 2023 by Dalton Patenaude
I went to this theater recently thinking it was a bit pricey but shrugging it off because most are. This on how ever might have been the grossest one I’ve ever gone to. The theater was not cleaned at all for my 10 o’clock movie and the seats where cloth that it’s safe to assume are from 2 decades ago. Now the prices for this gross musty theater… around $28 for two adults. Almost ten dollars for popcorn and worst of all… OVER $6 for one Gatorade!!! SO DISAPPOINTING!!! I’m surprised anyone goes here. It’s not worth the expense!
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December 2023 by Robert Locklear
i visit here frequently since i have the regal unlimited pass. i think the service is great and i genuinely enjoy watching movies here but i do think some of the screens/projection walls have degraded in quality and need to be replaced. one of the theaters has a pink/green outline kind of as if you’re watching a 3D movie without glasses.
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October 2023 by Remington Propps
One of the nicest theaters I've ever been to, but the price reflects that. Some of their theaters have insanely massive screens, which I love, but I know isn't for everybody
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September 2023 by Tim O.
did a repair on the roof on a 90 degree day and asked for a water after being on roof in direct sunlight for 4 hours. I was given the option of an 8 oz cup or pay full drink price for a bigger cup. look I get how a business works and I'd understand if cups were expensive but they aren't. they will not be getting my money anytime soon
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August 2023 by Jeffrey A. Wilson
The theater is really nice for a small College town. Polite and knowledgeable upper management. GM Barry and Travis made the experience even better...Be a great summer time or in between semesters for a student to get the experience of working in the industry!
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August 2023 by Jordan Mulson
Staff was kind and friendly, but things could definitely use some updating and service. Saw 2 movies in a week here and it just wasn’t a movie theater experience. Mostly because of the sound. I keep wanting to grab the remote and turn it up. One of the screens had a strange outline around many subjects on screen, almost like everything was a bad green screen edit. Water fountains were broken. And then… concessions have always been expensive but it’s gotten ridiculous. Strangely, if it had been a stellar theater experience, the concession cost wouldn’t have seemed so extreme. If the theaters are podunk, you’d better have podunk concession prices. ?
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August 2023 by Donna Thacker
We have a Regal unlimited pass and go often. The staff is always friendly. Love that you can get free refills on the Large Popcorn. My biggest gripe is that they only have one line to take cash and always the longest.