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May 2025 by Inmer estrada
Customer service is great. Good product and good price
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January 2025 by 2123 rivermont
Really helpful staff. Each time we need help, they are always ready to lend a hand. I've visited many times and it is consistently a pleasant experience, not to mention Sherwin Williams makes the best paint by far. The consistency of the Duration line is like pudding, which makes for a cleaner, splatter free experience. Definitely recommend it.
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October 2024 by Laura Kneeland
This is by far the best paint store in Lynchburg! The manager is amazing and so are the associates. A month or so ago I needed oil based paint in 2 different sheens, which I need because my house is very old and currently had oil based on the walls when we purchased it. I really didn't want to prime since I'm a smaller woman doing very large rooms by myself. They couldn't make the color I needed in the oil based paint because it didn't come in a deep base but they found a solution for me with an enamel paint that they offer. They were so helpful with everything. Today I needed another 5 gallons in a different color with the same concept. Although I didn't return to this store because I was in a different part of town, this store is the exact reason why I will be switching all of my paint in the future to Sherwin Williams. Thank you!
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October 2024 by Daniel Metzger
The gentleman there Nick have professional help and I felt welcomed. Great experience.
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April 2024 by Robert Paul Reyes
Professional and courteous staff. Out of deference to my status as a senior citizen an employee carried the gallon of paint I bought to my car. If you're in need of paint or paint supplies, I highly recommend Sherwin-Williams.
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November 2023 by imlesse
I'm very hesitant about writing bad reviews, but after calling ahead around 3 pm and verifying that this location had my paint, I told the associate that I'm on the way (2hr+ drive from Galax, Va) and he assured me that he'd hold it for me until i got here knowing how far away I'd be coming from. He failed to mention that this branch closes at 5pm instead of 6pm like every other branch I've done business with. So i finally arrive at 5:30 only to find that they are closed and I'm S.O.L.This is a gross inconvenience and frankly a bad lapse of customer service.UPDATE: I called the other store here in town to see if they would be able to call around and make something happen. As it turns out, the manager at this location got the call and was willing to meet me after hours to satisfy my order. Huge shout out to him!So instead of removing this post, just be advised of the closing hours so you don't find yourself in a similar predicament.
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October 2023 by Isaac Lesse
I'm very hesitant about writing bad reviews, but after calling ahead around 3 pm and verifying that this location had my paint, I told the associate that I'm on the way (2hr+ drive from Galax, Va) and he assured me that he'd hold it for me until i got here knowing how far away I'd be coming from. He failed to mention that this branch closes at 5pm instead of 6pm like every other branch I've done business with. So i finally arrive at 5:30 only to find that they are closed and I'm S.O.L.
This is a gross inconvenience and frankly a bad lapse of customer service.
UPDATE: I called the other store here in town to see if they would be able to call around and make something happen. As it turns out, the manager at this location got the call and was willing to meet me after hours to satisfy my order. Huge shout out to him!
So instead of removing this post, just be advised of the closing hours so you don't find yourself in a similar predicament.
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November 2022 by Linda Hudson
Customer service at this store is excellent as is the selection of colors. Sherwin-Williams is the only paint I ever use. Thank you for a quality paint product.
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October 2022 by Frank Loverde
No product on shelves, very unsatisfactory!
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June 2022 by David Perault
Yet again, we hit these folks up for advice. They have never steered us wrong. Told us how to paint our foundation, strip our basement steps, and paint our propane tank. Every time I go in, it seems like there are only professional contractors buying stuff. But the staff treats us with respect and answers our questions no matter how basic they are. Highly recommend if you need input on any project, and high quality paints.
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October 2021 by Glen Vetzikian
Best paint. Holds up for several years.
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August 2021 by Doreen Ehasz
Great paint and the only one I will buy! Have learned my lesson with others.
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February 2021 by Steven Otto
These guys are great! They mixed a stain for my replacement red oak flooring that is a perfect match to the original and their prices are very competitive.
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November 2020 by Kameo Hunter
Always very helpful and great customer service! And the manager Karl is awesome!
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October 2020 by Arthur Robinson
Very knowledgeable workers. Customer service was great
