Shoe Dept. Encore offers a wide selection of shoes, including sizes that are often hard to find elsewhere, such as men's size 14 wide. Customers appreciate the store for stocking their shoe sizes and providing a convenient place to touch and try on shoes locally. The store also features new fall accessories, perfect for preparing for cooler nights. Visitors have praised the customer service, highlighting cases where staff went above and beyond to resolve issues, such as exchanging shoes even after several months. Overall, Shoe Dept. Encore is known for its good deals, helpful staff, and a variety of footwear and accessories, making it a popular choice for shoppers looking for quality shoes and friendly service.