Victra, a Verizon Authorized Retailer in Lynchburg, VA, is dedicated to providing a positive experience for its customers. The store offers a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Customers appreciate the knowledgeable and friendly staff, with several reviews highlighting excellent customer service from team members like Sherry and others who assist with upgrades, plan changes, and helping senior citizens. Despite some mixed experiences at different locations, many customers express satisfaction with the helpfulness, efficiency, and professionalism of the staff. The store aims to connect technology to life in a trustworthy, fun, and profitable way, ensuring customers leave confident and happy with their service and devices.
Francis was the representative for Verizon that helped me obtain a new account and phone. He was respectful,, helpful and above all professional. He is definitely an asset to the company.
July 2026
Saudia was very nice and helpful, and went above and beyond to fix my issue
June 2026
From the moment we walked in, we were greeted with professional courtesy and received the utmost excellent service from Avery! I would highly recommend the Verizon store on Timberlake!! If we could give them more than 5 stars, we would!! WELL DONE!!
