1st Choice Motors in Madison Heights, Lynchburg, and Amherst, VA, is a trusted used car dealership known for its friendly service and extensive selection of high-quality vehicles, including cars, trucks, and SUVs. The staff is dedicated to customer satisfaction, guiding buyers through the entire car-buying process with patience and care. Many customers appreciate the no-pressure environment, where they can take their time to consider options and test drive different vehicles. The team often goes above and beyond to listen to customer needs and provide personalized assistance, making each visit feel more like visiting friends than making a quick sale. Customers consistently highlight the helpfulness of staff members, especially mentioning a salesperson who is informative, respectful, and attentive to detail. One customer shared how Jesse and Eddie took the time to understand their preferences, ran numbers, and helped find the perfect vehicle without feeling pressured. This personalized service included riding around to see different cars and ensuring the customer felt comfortable with their decision. The dealership also offers excellent warranty options and supplemental services like oil changes and inspections, adding value to the purchase. Many reviews express gratitude for the respectful communication, with staff often respecting customer preferences, such as preferred contact methods. Customers leave feeling valued and appreciated, often praising the dealership for their honesty, patience, and genuine care. Whether someone is buying their first vehicle or trading in multiple trucks, 1st Choice Motors aims to provide a top-notch experience, making car buying smooth and satisfying.
Tim welcomed us with excellent customer service! We left to visit another dealership and based on the poor customer service, we went back to Tim to help us purchase a 2024 Hyundai Palisade!
If you are looking for a wonderful experience, visit 1st Choice Motors in Forest and ask for Tim!
August 2026
I worked with John griffin and he was absolutely transparent and spent a very long time helping us and recommended me and my partner an amazing car and was very patient and willing to work with us every step of the way! Definitely worth buying a car here
August 2026
Gary and Eddie helped me out in my biggest time of need! Quick and efficient! These are amazing people, great company! Definitely recommend anyone come here for your next vehicle!
