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May 2025 by Susan Martin
Just wanted to give a shout out to the Manager Brooke at the Madison Heights Auto Zone. She always has on a smile and willing to go above and beyond to help!!
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May 2025 by just here
This is the WORST Autozone you can ever go to !!!! BAD MANAGEMENT!!!!! Just keep on going to the next don't even waste your time going to this place
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February 2025 by Bridgett Baker-Ihaza
I had an emergency... the wiper died.. yes, died. I stopped in to get a replacement. The sales person, Parm, was exceptional. The manager was nice to allow his assistance. Parm not only advised me of the different choices in price and performance in wiper blades. He also checked my fluids. He recommended more wiper fluid. He recommended the Platinum Fluid... After pouring, we know it was almost out because of how much it took to fill the reservoir. THE PLATINUM FLUID IS AMAZING! He also recommended brake and power steering topoff, later. Even though the temperature was below freezing, he continued until the job was done. He also kept advising I should wait where it was warm. I declined. As I stated... EXCEPTIONAL CUSTOMER SERVICE!!! I HIGHLY RECOMMEND STOPPING IN THIS AUTOZONE FOR YOUR NEEDS AND PROFESSIONAL Exceptional CUSTOMER SERVICE.
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July 2024 by penny burford
Great company to purchase parts
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May 2024 by Kevin Mays
Helpful and fast so get in the zone with auto zone because you never want to oh oh oh really!!! You don't got my parts.....oooouch!!!!
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May 2024 by Jared Rice
Third time in a row gave me the wrong parts, three different projects, part number on the serpentine belt didn't match the part number on the box it came in, sold me parts for a lancer ES when I specified I had an OZ, wasted a bunch of time and I don't even know why they have the store in Bedford cause Everytime I need a part have to go to Timberlake, I'm done with AutoZone period
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March 2024 by Raion Fox
On a recent outing to retrieve parts for a vintage car (4+ hours away) I was with a friend when we lost our muffler on his pickup somewhere between Zion Crossroads and Lynchburg. We didn't want to miss our appointment so we shoved some cotton in our ears and suffered the excruciatingly loud inline 4 cylinder for 90 mins to Madison Heights where we met up with our parts guy.Afterwards the AutoZone was right there so we quickly piled in in order to get our muffler repaired. The staff were quite friendly and understanding of our situation and allowed us to try out parts until we found a working combination. We could not have made it home 4 hours with a loud exhaust again. We managed to attach a working muffler and get on our way.Thank you AutoZone for being there for us and especially to the nice young man behind the counter who let us take parts out of the store until we figured out what we needed and paid.
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January 2024 by Rehmat Shah
Great prices
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January 2024 by Brandon Schneider
If I could auto zone id give all your stores 0 stars one part that sits there for a month and yall can't send to my home where it was apost to be sent kick rocks i got my part faster within a hour of calling the best part store OReilly auto parts
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November 2023 by Deb & Tim Smith
From SC and rear brakes went out. Stopped and purchased new brakes and got their loaner brake caliper tool set to finish the job. Amazing service and saved our day!
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October 2023 by Sharon Nelson
Very Friendly Staff. Always There To Help. Great Parts Always, No Problems. Awesome Place. Excellent
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August 2023 by clarnetta tarpley
The staff was great!
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August 2023 by S Bodek
Awesome
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August 2023 by Abiezer T.Silva
All of cars
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August 2023 by Tony Ray
Great service!!!
