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December 2023 by jhiggin1972
I had neglected my account and found a bunch of unapproved charges. Crystal the manager today helped me open a dispute and didn’t even lecture me on how I should watch the account more closely. It’s been a rough season and I don’t know if I’ll get any money back but she made me feel heard and like someone was helpful. Kudos Crystal!!!
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May 2021 by Wyatt Valora
Awesome people very helpful
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February 2020 by Christopher Gurganus
Carter Bank and Trust is my HIGHLY TRUSTWORTHY and really had 3or 4 differ accounts . Since 2011' I used to have my Old account just 1 is Regular Checking account with my former Bank with Community Credit Union for only 6 months cuz Everytime I go inside that bank ~ they kept messy up with my Checking account so terrible...so anyway My older sister and meself now have our accounts with Carter Bank and Trust....most descent place very squeeky clean, very friendly and most trust that I know....plus This very Special lady name is :: Diane Williams has been very nice , very Please to work with her and really do Love her dearly....still have accounts since middle of 2011' in Madison Heights € Lynchburg, VA. ** BEST TOP BANK NO.# 1 !!!!?????
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January 2018 by Donna King
Always have great service and friendly.
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August 2017 by Keath Marx
Good local bank but a bit behind the times. Lifetime free checking, but no internet banking services and idiosyncratic limits on what local branches can do.