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January 2024 by Lo Ki
People are nice and the selection is great.
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December 2023 by Rhonda Dinkins
Great service and very convenient ?
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September 2023 by Monte Taylor
Amazing service wonderful delta products
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September 2023 by Drock Holmes
Amazing customer service
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August 2023 by Matt Dabney
I live in Charlottesville and I've been to 8 or 10 vape shops up here and not one has been as helpful and as willing to specially order anything that I like, as Cloud 9. It's well worth the 72 mile ride that I make every couple months to get the exact vape I like from a very knowledgeable and helpful staff. Plus the vape prices are alot more affordable than anywhere in Charlottesville. I highly recommend this place.
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August 2023 by lauryn love
Hands down the best vape shop around! Wouldn’t dare going anywhere else. Always friendly & interactive with the customers. Awesome employees. Great prices and great product. Would recommend Cloud 9 to any and everybody.! Keep up the great work.
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June 2023 by Kris Schneider
Great selection & some days they give a discount
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June 2023 by Jameke Byrd
Deff fire!!!! Great service my first time coming! S/O Jacob an belles! Will be back
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April 2023 by Baillie Murphy
Best shop it town hands down!!! Will always have everything you need
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April 2023 by Carrie Thomas
I LOVE THIS PLACE!!This is the only Vape store in town where I have received EXCELLENT customer service. As a person who was new to the nic salts, I had a lot of questions. They were so kind, and patient with me, and gave me their 100% attention. I've been to other stores in town who act as if you're 'bothering' them by asking so many questions... I'll never go back to those places!I've even had issues where a vape was defective. I took it back to the store, and they had NO PROBLEM replacing the item - they actually gave me an upgrade!Just do the 'phone test' - call other shops in town, and see how rudely most of them treat you, then call CLOUD 9 - you will see what I'm talking about immediately!!!Keep up the good work CLOUD 9 - you're the best! :)
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January 2023 by Sage Cyrus
Every time me and my wife go in here go in here, we feel welcomed. They are always quick to help me out and give me the best recommendations for what I'm looking for. I never go in there expecting to walk in and out because I always wind up having a good conversation about life or other random things with an employee. Bailey (sp?) And Jacob always put a smile on my face. I unfortunately haven't caught the 3rd employees name I always see and talk to but he rocks too.
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January 2023 by Kate Stjohn
Hands down friendliest local vape store i’ve visited in a while. sick set up too.
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December 2022 by Me Y.
I will never shop here again as long as a dealer and alcoholic like Kim Childress is an employee. She is fake, rude, and reeks of alcohol. I will tell everyone else to avoid this place as long as she is an employee.
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August 2022 by Michael Jacques
Great people and service. Great prices couldnt ask for a better shop than this one
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July 2022 by E Dobson
Went in today, with a few questions, and one or two misconceptions about how the equipment i owned worked. Rather than selling me a new tank, which i didnt actually need per se, I was pointed in the right direction by the helpful and knowledgeable staff on site. My vague description on what i liked in flavor for vape juice was also deciphered into a recommendation that I am thrilled with. Definitely my destination for all things vape going forward.
