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March 2024 by Betty Bishop
Excellent service
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March 2024 by Gene Fisher
Good service from Dre
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March 2024 by Jasmine Dixon
Dre and Kentrell are fantastic at the Madison Heights location. Very helpful and courteous. Highly recommend
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March 2024 by Clyde G
I was scammed by an employee of this store who claimed to be a store manager! They added lines to my account without my consent and I ended up with a $500+ bill. I see I’m not the only one.. DO NOT GO HERE
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March 2024 by Bobby Dalton
I think I was scammed by one of your employees $202 on my cash app card also he added a new line without my permission and order internet
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December 2023 by Tommy Stump
I have had issues not receiving calls with my phone for several months and local stores and customer service wasn’t able to help in any kind of way. I went Sunday to cancel my 3 lines after 10 years with sprint and the merge of T-Mobile and this gentleman named Raj asked if he could take a look at it I laughed and said sure within 30 mins he had my phone working perfectly and explained what he done and said it was a easy fix. He set me up with their mobile WiFi and lowered my monthly bill that I was overpaying on since the merge of the companies and also I received 2 nice drinking glasses as a gift and good faith gesture with a assurance that if I had any kind of issue to come see him and I because of him and his team will be staying with them as long as Raj is there at my local store. The world needs more Raj’s in it. Someone who listens to their customers and cares enough to take the time to correct the issue and take initiative to ensure they are happy and satisfied with what they over pay for every month. Raj thank you for being dedicated to your job and your store. You are appreciated and needed here in Madison heights Va.
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December 2023 by Amanda Riner
This store is a joke. I recommend going to literally any other T-Mobile store other than this one.
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December 2023 by David Levy
Cameron, the guy who helped us switch our service to T-Mobile, was very very helpful!
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August 2023 by G Brown
This store is trash especially cam
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August 2023 by Keith Tobin
The people here are amazing! Super kind and helped me with my phone, Jay and Cam were absolute delights and I enjoyed working with them.
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April 2023 by Robert Wilson
I keep. Loosing. Signal
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March 2023 by Concours GT
We really appreciate Antonio and Joe's service at this T-Mobile store. They went out of the way to help answer any questions we had related to plans and new phones. Antonio's communication and phone setup was on spot.
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September 2022 by Bigmikevlog Channel
Good phone company I love it
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August 2022 by Shelly
Joe was the best!! Kind thorough he listened to what I wanted and needed answered all my questions. Very grateful to have had him to set up my new account! I definitely recommend seeing him for all your phone needs
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June 2022 by Shannon Ferguson
The customer service at this store is just awesome, I love this store!!!
