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December 2023 by Dexter Bushrod
Very unorganized and slow. Ordered 2 tires online, could only find one. Half an hour later they found the other tire. Was going to have them installed but ended up asking for my keys back and took the tires to have them installed elsewhere. Probably would have a better experience at a different location.
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December 2023 by Melissa Watson
I wouldn’t even give them one star. Ordered tires Nov 25, still no tires as of today and was told 3-5 Business days. Spoke to two services managers who said I’ll call you back for sure with info…NEVER HEARD FROM THEM. Phones ring off the hook. No one knows anything about anything. Terrible service and poor customer service. However what they will give you is excuse after excuse on why the tires aren’t there.
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September 2023 by Robert Locklear
i had a tire appointment to get mine changed at 7 am. they didn’t even unlock the door until 7:30 even though we could see the workers inside. two other people were waiting outside with me. it’s well priced, but if you’re hoping to save time by booking an appointment early in the morning don’t even bother.
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July 2023 by Averi Snell
Poor service. Don't even waste your time the employees are very scattered the phones are ringing off the hook and there is little to no help sat there for an hour waiting to tell someone why I was even there.
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May 2023 by Danielle Porter
They never answered the phone and I called for 3 days in a row! Oh well end up going some where else!
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March 2023 by Jeremy Snyder
Great service. Hard to reach on the phone.
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October 2022 by Brie W.
Eli took great care of us! The rest of the shop team was really helpful and were really funny. Eli even made coffee shop recommendations which was a huge hit since we are from out of state. Thanks Eli!
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October 2022 by Jennifer Isler
The auto center closes at 7pm. The employees that work there decided to take their break at 6:30. It burns my bottom that they would do that,considering I had a blow out. They were the closet to me and get there and it's closed.
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August 2022 by Deborah Seamster
Went for an oil change, it was very quick, price was more then fair
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June 2022 by Jonathan Brown
I ordered new tires online for my car and the checkout process was easy. The shipment was delayed a few days which was frustrating, but not the end of the world. The tires are performing well!
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May 2022 by Joanna Morgan
I got there during the last hour they were open on a Sunday. I was surprised that they could replace two tires. I had a warranty on one and purchased another tire. I've had a great experience each time that I've been there. I would recommend them based off of service and my experience there.
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January 2022 by Amber Van Evera
They literally never answer their phone. I've tried for days to make an appointment since this is one of the only places that do tire installations. I've even tried multiple times calling the main customer service number at that location too and no one ever answers.Service: Tires
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December 2021 by Petar Grigorov
Tried calling them all day for tire installation appointment but nobody picked up. Like do they wanna work over there?Service: Tires
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September 2021 by Bud Smith
Alway pleasant staff.
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August 2021 by Jackie McKenzie
Lynchburgh, VA - Had to call multiple times to get someone. Found tires I wanted and tried several times to get ahold of someone at the shop to verify if they had them in house. The phone just rings and rings and rings. Had to reach out to the pharmacy, they transferred to a manager who then got an associate to assist.