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April 2023 by Melanie Doss
I'll start by saying all of us have probably had the experience of wanting something for a long period of time. Spent countless hours researching products, how-to guides, and watched endless YouTube videos only to be disappointed with the end result for one reason or another! I'm here to tell you to put your fears to rest and that your purchase from Boulder Fountain will be the BEST experience from start to finish you'll ever have!It was quickly apparent to me that Kenny had created a culture of customer first with this company. I was so surprised on a Saturday when they are typically closed, that he not only took my phone call but also engaged and indulged all my questions that morning. Needless to say, all subsequent interactions were the same with everyone I dealt with! Melissa was extremely patient as well as Matt.I was pleasantly surprised with a quicker-than-expected delivery and when I tell you the installation instructions are "stupid simple", that's an understatement! I was emailed a complete installation guide with step-by-step instructions and photos. The Boulder Fountain company has every aspect of your purchase taken care of and they execute that purchase flawlessly.I'm over the moon with my Sedona Fountain and the realistic quality is beyond compare. It looks like a boulder you would see on a nature trail. Do yourself a favor if you're thinking about purchasing a fountain... call Boulder Fountain and get it right the first time! You won't be disappointed!
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January 2023 by Stella M
The fountain turned out even more beautiful than I thought it would! everything went very smooth all parts and pieces arrived intact, plenty of instructions and installation videos made installation super easy. The birds absolutely love it and at night with the light in it is gorgeous. I receive many compliments but the joy of seeing it in my yard is so rewarding. Thank you!
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January 2023 by Vanessa McLellan
I am so pleased with my recent experience working with Kenny and Melissa. Their customer service is exceptional. I definitely recommend them and will be ordering from them in the future!
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January 2023 by Evelyn Roberts
I am very pleased with the fountain I purchased from Boulder Fountain. Not only is the fountain beautiful, but the service from the time I ordered to after I installed it was exceptional. As a 69 year old lady, it was a challenge to install it by myself, but I DID IT! My family and neighbors have been very complimentary and it makes my house stand out among many “look alike” homes in my Florida retirement community.
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January 2022 by Mark Paquette
Sadly, I just haven’t been happy with our fountain trio. We’ve had fountains in previous homes, and none were this high maintenance. We purchased a 3 column basalt fountain. It arrived with quite a few broken chards, but nothing that seriously impacted its function. It was missing the adapters from the pump to the hoses, which we had to buy at the local hardware store during installation (in fairness, they offered to ship them but we had contractors on site putting it in and couldn’t wait). The real issue, however, has to do with the basin being sold with this product. It is FAR TOO shallow. The basin has to be filled weekly, if not more (we checked for leaks and cannot find any. The water just splashes out too much, even with reducing the flow). Once the tubing and concrete supports are in place, the water volume just isn’t enough (and we live in MA so not a dry place either). Sadly, we have to now pay to take it all out and build a better basin that will support an appropriate amount of water. Finally, when selling a three part fountain, it would be advisable to have two entry points into the basin, rather than one small corner opening. It makes it VERY difficult to adjust flows quickly.
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January 2022 by Anthony Nikischer
A wide selection of rustic fountains, fire pits and more. Walk around. Enjoy the koi pond and dream what you can create in your own back yard. Matt was helpful, and we came home with a ton of ideas.
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January 2022 by Lewis Huff
Real nice selection !!!!
