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February 2025 by Henry Jenkins
They have the best service & are the most honest dealers I've been around. Old time service & quality at its best!!!!!!
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December 2024 by Brent Jones
Fantastic experience working with Doug while buying our kids a gokart for Christmas 2024. Very knowledgeable & excellent customer service from start to finish. He even held the go kart for us for a few weeks until Christmas Eve so our kids wouldn’t see it. Thanks Doug & also Tristan, for going above and beyond.
Shop local and this is the service you get! ☺️
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May 2024 by Carol Verrier
Good place to find obscure nuts and bolts for the DIY car repair person.
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May 2024 by Ellen Gustavus
I paid for my lawn mower to be picked up. Three weeks later it was returned fixed. I used it for two hours and the blades stopped engaging. Called and they sent someone over who said it needed to go back to the shop as the belts had got twisted. I received a phone call basically it was my fault as the blades had got clogged(?) even though I don't recall that happening. It was going to cost more to repair and return the tractor (even though i never asked for it to be taken back) and after telling me that I was using it correctly (apparently women have never mowed grass before). A friend (female by the way) has just come over and mowed my grass the same way I was doing and had no problem. So the upshot is, I no longer have a mower. Guess the old fashioned hand mower is going to have to do until I save up AGAIN.
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February 2024 by Marty Plummer
Incomplete! Not a good 1st impression. Very skeptical.
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January 2024 by Tomás Michael Carvallo
Really great guys work here. Got a flat tire in the rain, opened my trunk and realized I was missing my jack and lug wrench. They kindly lent me theirs and offered to inflate my spare. Made what could have been a rough day not so bad.Great customer service to someone who wasn't even spending money there. Thanks so much!
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December 2023 by Gary Misch
Jones is THE place to go if you need your mower, generator, or chainsaw serviced. Their mechanics are excellent, estimates and repair costs are fair, and their parts selection is great
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December 2023 by James Herring
For the best in small engine service, repair, maintenance, and customer service you can't do any better than Jones Auto Parts. I have lived in this area for 23 years. Prior to coming to Jones Auto Parts, I used the services of several shops with less than desirable results. Over the last 4 years, Jones has gained my confidence in their ability to do a competent job in a friendly manner that is why I recommend Jones.
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June 2023 by Steve R
I have been using Jones Auto Parts for car parts and accessories for years. The staff there has always been very helpful. In addition, I purchased a Kawasaki Riding Mower there several years ago. I have all of the mower routine maintenance done there. I have always been satisfied with their prices and work. Great store and staff, I highly recommend Jones Auto Parts in Madison, VA
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May 2023 by Vaden Shields
I brought my 12 year old Kubota zero turn to Jones after trying two other dealers over the years. Not only did Jones fix the problems the others hadn’t but the blade/deck servicing resulted in the smoothest, best looking mowing of my lawn since the mower was new. Great experience with timely notifications and hassle free payment, pickup, and delivery. Highly recommended.
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April 2023 by Ashley Broyles
Very helpful employees! They helped me find exactly what I needed without issue! Definitely recommend this store!
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April 2023 by Khalil Tinsley
I have used Jones Auto Parts for all of my small engine needs. Great atmosphere and great people that are very knowledgeable.I recently purchased a zero turn from them and I couldn’t be more pleased with the service I was provided. I highly recommend Jones Auto Parts.
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March 2023 by Faye C.
Jones Auto Parts in Madison, VA has provided me excellent service for my riding lawn mower. I have an older model mower and when I need repairs, I greatly appreciate the services I have received from Jones. The staff is very friendly and professional and make sure I am advised of repairs needed and the costs. Plus they provide yearly maintenance to keep the mower serviced. I have used their services for several years and have received exceptional services each time. I also appreciate that they provide pickup and delivery of my mower. Thanks for all your assistance.
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February 2023 by David Branham
Great parts great service
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February 2023 by Pierre S.
Options to fix leaking seals for a log splitter are limited to (1) buying a new one for $2,000 -or more- for a 35 ton splitter, (2) buyubg a new cylinder with all 4 factory installed seals ($700 + shipping) and replace it yourself, hoping it will work again as designed (3) doing all the work yourself -very few ******* videos to \
