Madison Ford, established in July 2018, continues a long-standing tradition of serving the Madison community while expanding its reach across the country. The dealership is proud of its transparent pricing, ensuring customers receive honest quotes without rebates they don’t qualify for or deceptive tactics. Customers appreciate the friendly and caring staff, who treat them as individuals rather than just transactions. Many reviews highlight the excellent customer service provided by team members, especially noting the helpfulness of a sales associate named Hunter, who is praised for being knowledgeable, patient, and straightforward. The finance team also receives positive remarks for offering options that help customers save money on maintenance and warranties. Customers value the personal attention and genuine care they experience, which sets Madison Ford apart from other dealerships. Service department staff, including the service manager, are described as knowledgeable and courteous, with some suggestions for better communication regarding warranty service status. Overall, Madison Ford offers a small-town feel with big-city pricing, making for a highly positive and professional car-buying experience. Many customers express their intention to return for future vehicle needs, recommending Madison Ford for honest, friendly, and efficient service.
We had a very positive experience purchasing our preowned vehicle from Madison Ford. Our salesman allowed us to compare vehicles by test driving. The person working with us on registration and other paperwork was well organized and moved along faster than we expected.
November 2025
Excellent response to my problem. Provided excellent service and got me back on the road in a professional manner with no wasted time. Would recommend Madison Ford to everyone.
November 2025
David and the team at Madison Ford, you are on point! Great Customer Service! Thank you
