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October 2023 by tom hughes
Honest, no-nonsense dealer. Drove up to look at a truck I was interested in. Ted let me take the truck for the day so I could inspect it and test drive it at my leisure, and let me take it to my mechanic for an inspection the following day as well. No pressure at all. Very laid-back experience. They were reasonable about negotiating on the price after my mechanic found a few minor issues. A month after I bought the truck I found another small issue with the truck and gave Ted a call and he cut me a check no questions asked to get the issue fixed. Overall a great experience!
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October 2023 by Ritwick Mishra
*Update after 6 months: The car has been rock solid, just as promised. Grateful!I bought a my first car from Ted in May. Ted was kind enough to detail the car, make an extra key and replace the engine oil. Ted was straight-forward and frank about the car, and gave me plenty of time and space to make my decision. By the time we agreed on the price, it was almost closing time on Friday, but he still came through on the low interest rate financing, the DMV filing and sent me along with permanent plates. I can't thank Ted enough for making my first car-buying experience a memorable one.
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September 2023 by Keyanna
Disappointed I definitely get they are used and as is vehicles. But recently baught a vehicle from the dealership had it for 16 days now and already having issues new front axles needed, car is shaking bad when you start it up, low oil leak somewhere and also they never cleaned the vehicle even though I saw them cleaning others. Customer service was not too bad but vehicle wise I wouldn't get another from there.
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August 2023 by Jacob Collier
If you’re looking to buy a used vehicle, Madison Motors is the place to do it. A younger guy myself, I’ve been saving for a couple years to finance an affordable, reliable truck. I searched at dealerships all around Virginia and decided to look at Madison because my father and brother both bought vehicles there and had success with them, plus they raved about Luke and Dwight. Boy was I glad I stopped by. Luke was helpful every step of the way. He got me locked in at an interest rate 5% lower than any friends my age have been able to get, got me in exactly the truck I wanted, and was there to help me every step of the way. Even after buying and weeks after rolling off the lot, he had an answer for any of my questions within 20 minutes of me contacting and really looked out for me the whole time. Honesty, transparency, and trustworthiness —qualities dealerships aren’t often known for— is exactly what you get with Madison Motors. Couldn’t recommended them more.
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August 2023 by Lindsay Shaw
Excellent service all around. They made the process of buying a vehicle simple and straight forward without any pressure. The process of receiving an offer on our trade-in was also extremely smooth and straight forward. I would highly recommend anyone looking for a top notch used vehicle to check out the inventory at Madison Motors.
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July 2023 by Chris
We had been looking for a good used vehicle for awhile, but it wasn't until we went to Madison Motors that we found what we were looking for. Dwight showed us the inventory they had, and helped us through the buying process. We bought a 2010 Honda Ridgeline, and are very happy with the purchase. The next time we need a used vehicle, it's the first place we plan to go. Dwight knew the vehicles very well, everyone was very friendly, and there was no pressure to buy. Highly recommend them.
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July 2023 by Christy
We had been looking for a good used vehicle for awhile, but it wasn't until we went to Madison Motors that we found what we were looking for. Dwight showed us the inventory they had, and helped us through the buying process. We bought a 2010 Honda Ridgeline, and are very happy with the purchase. The next time we need a used vehicle, it's the first place we plan to go. Dwight knew the vehicles very well, everyone was very friendly, and there was no pressure to buy. Highly recommend them.
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June 2023 by russ gibson
Great dealership and great service. I bought a 2014 F-150 after looking on the internet for weeks and weeks I came across this dealership after they posted it. I worked with Ted over the phone and he was great. The vehicle was priced fair and had some interest but being first he honored my call. I live out of state and worked with the guys and I flew in and was picked up by Luke who was awesome. They worked with me and honored my time. When I arrived we had covered everything over the phone the process was 5 minutes and drove home in a great truck. If you looking for a used vehicle these people are great. My best buying experience. Even if you out of state give these guys a call.
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June 2023 by evo sully
Went looking for a new family vehicle at Madison Motors and met with Luke who was fantastic! He answered any and all questions and concerns we had, he was extremely kind, knowledgeable, and an overall pleasure to work with! 10/10 would recommend anyone looking for a vehicle to go see Luke at Madison Motors! Extremely happy with our purchase!
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May 2023 by Nathan Sawyer
(Ameer)There is so much to comment on how amazing this establishment is. As someone who has visited a bunch of dealerships, this one truly stands out and is among, if not, the best. Here are some things that really stood out for me.The price you see online is the price you pay, no other fees or anything of the such as with other dealerships.Unlike some other dealerships where you can feel the sleaziness, this dealership is honest, up front, and is most respectable. I was in and out in record timing, and they were all most helpful.The owner, Mr Dwight.... He's an amazing man, and really helped me out a lot. He went above and beyond, and I truly respect his company he built, as well as who is he is as a person.
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April 2023 by Courtney Wood
We were extremely pleased with our entire looking and buying process. Luke was kind, forthcoming, knowledgeable, and professional throughout it all. We highly recommend Madison Motors to anyone looking for honest and transparent individuals with a great selection of vehicles. We will definite buy from her again.
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March 2023 by Cassandra A. Jenkins
I had a great experience here at Madison Motors! Ted was extremely friendly and helpful. He made the whole process easy and stress free. I Definitley recommend Madison Motors!
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March 2023 by Peter DeVita
Emailed Madison Motors about a truck I saw on their lot and Davie could not have been more pleasant. We setup a date/time to come in and meet. Davie was busy, but he passed us off to Luke, who was equally as pleasant. I felt our negotiation was more than fair and they gave me the right value for my trade. In and out in less than 2 hours with our truck. I would highly recommend Madison to anyone and would definitely go back again for future purchases. Great experience!!! Thank you!!
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January 2023 by Mary Butcher
I was overwhelmed and at a loss when I had to replace my car. As soon as I stepped onto the lot at Madison Motors, I was treated like family and never felt pressured, which is always my fear when car shopping. They were patient with me as I test drove several cars, listening to my needs and wants in a car, searching for the perfect fit. Eventually we found the one! Sadly I have no need to purchase a car frequently, but if I did, I would 100% buy from Madison Motors. I also love they use a small bank for their financing, Blue Ridge Bank, and they offer competitive rates!If you're looking for a new vehicle, I cannot suggest Madison Motors more. They are true gems who made a normally anxiety inducing process an absolute joy.
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January 2023 by Tabby Shifflett
My husband and I have been working with Madison Motors for several years on several vehicles now. They always seem to please us and work with any issues we have through the transition of purchasing a different vehicle. The owner himself personally called me on a Saturday to make our recent purchase work for us. We appreciate everyone from Madison Motors and the company in a whole. We look forward to more business in the future.
