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March 2023 by Melissa Cave
Took my truck to have front alignment done, gradually notice steering seemed little funny afterwards 4-1/2 months later tie rod on drivers side had back all the way out out and threads was stripped. Either there’s no way the the truck was lined up with a striped rod like that or the backing nut wasn’t tightened afterwards by the mechanic.Had car inspected 2 months after I had truck alignment done and failed it due to back brakes not touching the inside of back rotors due to rust. After taking rotors off at home and seeing brakes was touching properly returned to business to ask to speak to mechanic about it the lady at the desk was very rude and didnt want me to even ask a question about it and stormed off huffing. After finally speaking to mechanic he said he had looked at the rotors from behind the wheel as I said there’s no way because a shield blocked it. After looking he agreed he couldn’t see them like he thought he could but still insisted I replace or turn them down anyway because he had failed it even after seeing my pictures I had taken for proof they was touching the rotor and only rust was where brakes wasn’t touching. I felt I was being taken advantage of so I asked another business to look at it and if they said they needed rotors I would replace them. After the other business inspected the car they agreed after pulling them off to view as my pictures showed that he couldn’t fail me for the rotors because indeed the brakes was touching the rotor and not what Madison Tire had said that the brake wasn’t touching the inside at all. This other company did find in the same back wheel they had said they checked that the tire itself had wire showing and didn’t understand how they missed that and was so persistent on the rotor that wasn’t bad to begin with. After the 2 misses and mistakes by Madison Tire that could had caused an accident and the rudeness of the front desk lady, I would never go back there and never recommend anyone to this shop.Services: Vehicle Inspection
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August 2022 by Kathy Psihas
I stumbled upon this place while driving from Atlanta Georgia to Gainesville Virginia, when my car stopped accelerating past 20 to 25 mph. I was able to get my car into the parking lot of this place, but unfortunately for me they were closed. There was no way I was going to get my car home to my parents house that night so I wanted to leave them a note, thankfully there were still two mechanics working so I informed them of my situation and one of them was nice enough to quickly diagnose my car based on A quick test drive. He told me they would not be able to take a look at it until the morning but promised me it would be the first car they got too. Next day he called and informed me what was wrong with my car and were able to fix it by noon. This is not to say that every issue with a car can be fixed this quickly, that I understand, but thankfully mine was fixable in a quick time frame as I needed to return back to Atlanta Georgia. Also their fees were so reasonable and they did not try to sell me on a bunch of other things. My parents were especially thankful, and may even use them again in the future even though they are a good hour and 15 minutes from their house.Services: Auto maintenance
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May 2022 by Allen Nicholls
DO NOT TRUST THESE PEOPLE - I brought my car here to get the suspension worked on and have leaking valve cover gaskets replaced. When I took my car to the Toyota dealership to have a state inspection done, they informed me that both valve cover gaskets were leaking (had not been replaced) and the suspension component that I had paid to have replaced was not replaced. When I called to have the matter resolved with Madison tire, they told me it was a “you problem”. These people are scam artists. They stole from me. They were not interested in making it right or refunding my money. Use at your own risk.Service: Engine repair
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March 2022 by Erin Fotenos
Phenomenal customer service! Went out of their way to help us. Will definitely continue to support our local shop.
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March 2022 by Gary Frechette
Went there for auto inspection was treated like I was spending big bucks, in and out before I knew it, will be back
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January 2022 by Jack McKeen
Fast friendly service. Got a state inspection. In and out. No issues
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September 2021 by Terry Cunningham
Went there by appt. for an inspection. The appt. was on time, the work was performed in a timely manner, and it was a great experience.I've used Madison Tire And Auto for maintenance work and to buy new tires in the past, they do good work at a fair price , and they back up their work. I use them for all my auto work and I recommend them.
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August 2021 by Lori Dowling
I love taking my cat here. They do great work and it's relatively inexpensive!!
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July 2021 by Haley P.
From what I understand, this place was taken over by someone new in the last year, I was pleased with the service I received before... They were fair and open-minded to the craziness I've brought in there, having no idea about my car or what it might need... That being said, the new people are more than fantastic, they had the opportunity to overcharge me for a service recently, they could've taken me for $1200 easily, but they didn't... They saw the problem, they offered a solution that worked and saved me $1000... I will be bringing my vehicle here primarily moving forward and I am so proud of the new owners for being so honest and sweet...Welcome to Madison!!! We're so happy to have you
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June 2021 by Bo Mullins
I like these guys .. Use them we do..
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June 2021 by Michelle Voss
We’ve lived in Madison for almost 5 years and are very happy with all work that we have had done on our vehicles. Always friendly, courteous and best of all local!
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January 2021 by Janet Adams
The BEST place to take your car for service. John and all the guys are consistent and reliable.
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January 2021 by Chester Decowski
Excellent experience. Great service!
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October 2020 by Cody O'Bannon
I came in with a slow leak and they fixed my tire in less than 20 minutes for $21 and I was back on the road. I will be coming here again when I need to buy new tires or rims.
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September 2020 by Lisa Shifflett
Helpful and convenient
