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March 2024 by sangeeta g.
Highly recommended!! I had a flat tire on saturday night and called some towing company and tge estimated time was 1hr it was around 9pm so after waiting for almost 2 hr they didt even bother to let me know that its busy night n cant make it but ask me to wAit until morning thats crazy. So i called manassas towing and got to talk to great guy Mr Eddie and he was ready to come help me and within an hour he was there abd help me with my situation which i really appreciate. I called them late yet they are ready to help me out thats the example of good management and great worker who are ready to do their job gracefully. I was parked on the side of richmond highway being a women in this age and time it was scary but when he show up he made sure was everything was under control and helped and very great guy. Thank you Eddie for your help and service!!! Highly recommended and reasonable price too!!!!
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February 2024 by Martita Molina
Excellent service
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December 2023 by Spawn Prime
We agreed on a price and time, and he didn't show up the next day. I called him after one hour and he said he is running late. He didn't end up coming after wasting my day while other buyers were interested. Very unprofessional.
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July 2023 by Muhammad
Awesome service, I was worried about my vehicle which had a bent wheel but they had great service of forklift to take it off from the carrier and transported my vehicle home safely I will recommend them 100% if you are looking for Good price and Best service they are the best, I will use them in the future for my towing needs Great Communication Good pricing.
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July 2023 by Chris Jacobson
Contacted the phone number listed and scheduled a date to pick up a junk vehicle. I was offered $150 and provided a date that it would be picked up by. I texted the number to confirm the scheduled date which was for today, well now they did not contact me to come and pick up the vehicle and are not responding to my texts/calls. I do not like having my time wasted and that is exactly what they did.
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April 2023 by Jose D.
Renee was great very helpful very nice i work at a shop and any customers asking for a tow truck im sending them straight here great service and great price.
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March 2023 by Michael Ganoe
Call them up they were there within 2 hours
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October 2022 by Sean M.
I needed my car towed to the dealership, and Manassas Towing was the only Tow business that really tried to fight for the business. They offered to beat the price of other competitors and followed up on it to make the best deal. The tow drivers were responsive and linking my car was a pretty seamless process and they sent pictures of my car after it's been set down at the dealership to confirm its location. Also, payment was easy with Cashapp! The towing ended up being the easiest part of the process of losing my keys to my car.
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June 2022 by Fatima P.
Please do not give your money to this business. They have no integrity as a business or backbone to face or care about dealing with consequences to address their dirty deals. They are not trust worthy. They quoted me a price (with exact addresses) of $350 and they raises it to $1,000. No explaining, no reasoning and driver simply said I was given wrong information. Completely disgusted with their service and only used them because at that point we had no option. And that is exactly what they count on, is their business model and make their money. Give your towing business needs to other companies with integrity and who don't rip off their customers as part of how they make money.
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September 2021 by Conan K.
Absolutely terrible company !!! Drivers are unskilled, you wait hours for a private property impound, if they show up at all Wouldn't not recommend using them. Hopefully my HOA finds another company for towing services.
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January 2021 by Tammy B.
Absolutely the worst place to call for a tow. I made arrangements for my car to be towed and the next day it was still sitting waiting. I missed my appointment with mechanic to get it fixed. I called and they said someone was on the way. 5 phone calls (the last 2 unanswered, guess they were tired of lying to me) and 4 hours later I called a different company who picked up my car in an hour. Unfortunately because of the delay getting in the shop I will be without a car till Monday morning!
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March 2020 by Christine R.
Horrible service. Called at 1:00 p.m. for a tow and said they would be there within a hour. Three hours and never showed. Called several times and were told they were half hour away, then 15 minutes away. Would not big up my calls at the end. STay away!!!!!!!!
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July 2018 by Joe P.
Unbelievable!!! The charges that they tacked on to the tow. All for items they did not do. Very expensive for just the tow.
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June 2018 by Nenzie T.
My customer was excited that he was alert via text that Manassas towing will be there within 7 minutes. Well that 7 minutes turned into an hour. My customer was told that they will be there within 20 mins, that 20 mins turned into 2 hours. We called 571-481-1533 and it kept on ringing. 2nd attempt it went straight to voicemail. I used my personal cell phone and while I was calling, another call coming in 520-213-9031 and as I switched over, he asked if I need towing services? Well, I told him my customer has been waiting for over 2.5 hours and immediately he was very unprofessional and rude and denied that he didn't get any notification about any services. Really? so I excuse myself and asked if he know who I was referring to. NO! he answered. Long story short when we sent over a request, they have to accept and once accepted, we will have a dispatched number. I provided him the dispatch number, our phone wasn't disconnected but he wouldn't say anything after that. RUDE AND UNPROFESSIONAL!!!
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June 2018 by Anna J.
DO NOT USE THEM!!!! They took over 8 hours to come get my son's car. When they arrived, they hooked it up and then presented him with a bill for $970 to tow it 3 miles. They charged an accident fee (it wasn't an accident), for cleanup (there was no cleanup), and on and on.They are crooks!!!!
