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July 2024 by Robyn Fenty
Bruce was amazing!
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July 2024 by Kevin Vohra
Great store and knowledgeable staff
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July 2024 by Nicole Delgado Alva
Aylen did a phenomenal job helping me upgrade my phone and transfer over my information!!
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July 2024 by carla beattie
the new store manager Bruce was very helpful, had some issues from prior and he was able to get it resolved!
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July 2024 by Carlos Aroyyo
This store is the WORST!!!!! Ended up taking my business and 6 business lines to Verizon, do not recommend this store!!!!!
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July 2024 by Nagy Bishay
Came here with my wife to get a new line with 2 new phones, left almost immediately due to a very unprofessional young man who was acting like he couldn't be bothered. Appearance and manners matter most in a sales position. Drove across town to sudley rd for a much better experience.
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July 2024 by Kayla Trent
Walked in and basically walked out. Lack of customer service immediately. “What’s good” is not professional…. From the greeting, body language poor, slouched speaking low. Don’t even know the man’s name. Not sure what’s happening at this store these days.
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July 2024 by Evelyn Allen-Pringle
Loved speedy service
Personnel was very helpful
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June 2024 by zzwii
Lazy black men working at this location have no respect for customers, not only he did not greet me he was on the phone,when finally hung up I told him I am a current customer and needed help installing a screen protector, he nodded, he didn’t let me finish my sentence, completely uneducated and rude!!!!!
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June 2024 by Brian Vasquez
This store stole my phone, make me fight for months between costumer support and the store because the people working at the store stole my phone when I did a trade in and I never got the compensation, It took me 10 months dealing with costumer support to be able to get my money back since the store also refused to give me back the phone I gave them even though it was fully paid. Plus to add, I just called today and guess what A NEW MANAGER who I don't blame for being clueless of all the situations, but when I started my process to try to get my money back the manager at the time was also new and from what that manager told me they have "MULTIPLE CASES GOING ON LIKE MINE" and put me on the wait list for about 3 months before actually taking any actions on the matter. The fact that they have new people every year is a sign of a horrible work place and don't expect any compensation in return for having to fight your own case which they created! 10 months fighting to get my money. You would think they will try to compensate all the affected costumer or get some retaliation to this store from AT&T corporate but nothing happen. As soon I fully paid my phone I will change services and I would recommend everyone to do it.
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February 2024 by Alan Molina
Virgilio was super helpful when it came to connecting my new phone. I am very happy and impressed with his service.
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February 2024 by Steve W
Scam. Manager scammed my wife and I adding watches and watch lines that the manager said was included for free due to upgrading our other cell phones. Turned out that was a lie. She said just wait 2-3 invoice cycles and the credits will take place. That's another lie. Then she added protection insurance to all 4 lines on the accounts for $45 a month without ever asking us. Shame on us for not getting anything in writing. She seemed honest :(
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February 2024 by Jesse Field
The sales rep, Virgilio was very courteous and knowledgeable. Excellent customer service.
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December 2023 by Susan Garmer
Bonnie and Virgilio were amazing! Bonnie helped us with multiple requests and answered all of our questions carefully and thoroughly. Virgilio helped us with our screen protectors and also answered questions. Great job, team! Will definitely come back to this store when I need help. Thanks again!
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November 2023 by J C
My experience at the store was amazing, I will for sure be coming back to this store. Leo was an outstanding representative & helped me with all my needs fast & efficiently.
