-
October 2025 by Augustine Okafor
The staff that attended to me was very understanding and helpful
-
August 2024 by Robin Hunter
Not sure what's happening with them but they don't have a working phone and the phone number provided nobody never answers
-
August 2024 by robert troup
best dealership in Manassas
-
August 2024 by Rasheen Detamoso
I was assisted by Tony with my car purchase. I talked to him during the week to make sure my experience was as short as possible. I never felt rushed or pressured and he made sure I was satisfied with my purchase.
Excellent customer service.
-
August 2024 by Donia Brooks
I had the pleasure of working with Brandon. He was very easy to work with and got me through the process easily and quickly.
-
August 2024 by Shawnta McKinney
Thx so much 2 Brandon Sterling, Chris,and Tony. Truly appreciate each of U.
-
August 2024 by Brandi Faucette
Auto connection has been amazing i ran into a few issues with income documentation and i thought i would be given a ridiculous down payment or turned away! No Brandon has been amazing so helpful the moment i walked into the door he helped me and was pleasant and patient and made sure i left with a car i came in wanting to leave with even with the minor issues i encountered. Wonderful dealership and service!!
-
August 2024 by Keith Pettigen Jr
Sold Me a Lemon - Avoid This Dealership! By Keith Pettigen from Baltimore Md
I purchased a car from Auto Connection on Feb 23, 2024, and my experience has been nothing short of a nightmare. Within the same day of driving the car off the lot, I started experiencing major issues. Multiple lights came on the front dash, hot and cold meter is jumping up and down, and despite taking it back to the dealership for repairs, the problems persist.
The sales team was friendly enough when they were trying to make the sale, but once the car was sold, their attitude completely changed. They became dismissive and unhelpful, refusing to take responsibility for the faulty vehicle they sold me. The mechanic clearly told me that he ordered the parts to fix the issues which he never received, but its ok to still drive the vehicle and now my vehicle is down. They even suggested that the issues were somehow my fault, which is utterly ridiculous given the short amount of time I had the car before problems arose.
What’s worse is that after doing some research, I discovered that this dealership has a history of selling lemons. I wish I had looked into their reputation more thoroughly before making my purchase. Now, my vehicle is sitting at the dealership. With no repairs being made, while I'm still paying a car note and insurance for a vehicle i cannot drive.
Save yourself the headache and take your business elsewhere. This dealership clearly does not value their customers or uphold any standards of honesty and integrity. I would not recommend Auto Connection in Manassas Virginia to anyone looking for a reliable vehicle.
-
July 2024 by Lamont Simmons
Frank is a great sales representative, He made sure to put me in what I wanted and the whole process was very friendly smooth and professional I would highly recommend these guys to others!
-
July 2024 by Charles Franklin IV
This place takes entirely too long. They’re unprofessional. Poor customer service. In addition, the building is ridiculous. Desperate for a car or not… find a better option that values your time, provides customer services and takes care of their aesthetic.
-
July 2024 by saeko
Nice and respectful
-
July 2024 by Michael Humphries
Orlando has the best customer service than any dealer I have ever had before.
-
July 2024 by Montana Trowell
My sales rep Brandon S, amazing!!! He walked we through everything, was patient & kind, even helped me find good insurance for a decent price! Recommending him to everyone I know!!!
-
July 2024 by Tammy Colmen
No waiting help soon as I came in helpful efficient totally satisfied overall they were all helpful no complaints
-
June 2024 by Latissia Vaughn
Brandon Sterling at Auto Connection in Manassas Va made my dream come true. I have a vehicle that is every thing I wanted plus more and they did not take up a lot of my time. The process was so smooth it was to good to be true. So don’t dream go see Brandon and he will make it a reality. Thanks Brandon
