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January 2024 by Princess Diamond
Frank went over and beyond on getting me into a beautiful vehicle. His customer service skills are superb! I want to thank the entire team. I highly recommend this dealership. The BEST dealership hands down in the DMV area
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January 2024 by Kiana Clingman
I’m so grateful for the service that I received from Auto Connection! I bought a very nice car with low miles and what I always wanted Ford Fusion!! I definitely recommend this dealership!!
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January 2024 by Antoinette Carroll
By far the best car buying experience that I've had (thanks Brandon you were awesome). The reps are so nice and professional to include the young lady (wish I remembered her name) who had me sign all my documents. She even gave me great advice on building good credit and starting over. If you are looking to buy a car and need a second or even third chance you must visit Auto Connection. Thank you all for assisting me and helping me with a fresh start right before Christmas and thanks for my nice ride and loving it?
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January 2024 by Edward hansen
I just called and spoke to a Bruce about all of the other reviews and I confirmed the accuracy of the call center and approval he was very helpful and had a quick answer to all of my questions tomorrow I am going to hopefully get a new car at 0 down with bad credit I will update my review tomorrow with the full experience and honest opinion of this dealership. Hopefully they provide as understood and I will have many customers brought to this store.Edit: went in today they held true to there word Chris, and frank ended up helping me tonight with the approval process they where very friendly and helpful and very transparent they are going to order a car for me and talk numbers so far the experience is much better then the reviews look like I recommend you give this dealer a chance! I will edit again with my final experience and how the process goes no money down and a decent car here I come! And shout out to Bruce for keeping his word and making sure I was taken care of even though he wasn’t there!!
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January 2024 by Omari Floyd
These guys didn’t let bad credit stop a car deal. Amazing people, great customer service, extremely honest. Get there!
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December 2023 by Nathaniel Gerald
My car-buying experience at Auto Connection was truly wonderful! I highly recommend. I was impressed by the exceptional customer service! Jay, Tony, and Chris have went above and beyond to assist me.Orlando was patient and helpful. He provided me all the information I needed to select a great car. They have a lot of vehicles to select from and are dedicated to making it happen for you! Ms. Diane in the finance/title office is so lovely!
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November 2023 by Monique Scott
The customer service I received was awesome. I got my car on 3/5/2022. I haven't had any major problems car runs awesome. The owner of auto connections is a very awesome business man and I would do business again with this gentleman. In fact I'm thanking about doing a trade if he let me.
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November 2023 by dee gordon
Didn’t have a good experience. How do you send your paystubs, ID and application just not to even get called back. I emailed Jimmy my information and he ghosted me. Then I called and ask to speak to Mike (He was recommended by a friend) and was promised a phone call back and yet it’s been two weeks. Any other dealership would have been blowing my phone up. I can’t even be respected enough for a return phone call saying if I qualified or not. No business etiquette at all. Don’t send no generated response to this review. I see that’s what they do. I see a lot of reviews are similar to mines. You have to know better to do better!
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November 2023 by Spydaman Stewart
Man oh man, let me tell y'all about my experience. Wonderful is a understatement, Mr. Brandon and the crew went above and beyond. I'll definitely say go see them immediately if you need a vehicle
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October 2023 by gamer Yt r6
Great people to work with! They did what they said they were going to do and me on the road with tags in under 2 hours! Brandon did a great job walking me thru the process and answering questions! I’ll be back when I’m ready for another car! Thanks again
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October 2023 by Cherry Arias-Del cid
I had an absolutely amazing experience working with Jason & Chris! Honestly, the best dealership I’ve ever worked with. They are all very professional, extremely helpful and just pleasant all around. Chris went above and beyond for me and I was able to walk out with a car later that after noon. I am honestly so grateful. He also appointed me to the best source/person for the best and reasonable car insurance as well. thank you! thank you! :) Oh, and I love the car very much!!!! Definitely recommending anyone and everyone to Auto Connection.
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October 2023 by swaysen talbert
It had to buy a car these days with not so good credit. They were able to get me in a 2020 Kia Optima with a great down payment and monthly payment that fit my budget.I can't leave out my sale repMr. Orlando with great customer service and very understanding to my need.If you look for a great car with fantastic monthly payment this the places to go5 Star..
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October 2023 by Ebony Washington
Their service is AMAZING!! Jay and Brandon made the process as fast as a possible, I love my new car!!!! Thanks Guys!
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September 2023 by Bianca Ruiz
I worked with Jay and Brandon. From the very beginning, Jay made the process a breeze. He had great communication and made me feel comfortable. I did mostly everything online being as though the dealership was an hour and a half away, and as soon as I arrived to the dealership, Brandon had all my stuff ready from the approval Jay had already got me. It was fast, smooth, and easy. I appreciate them so much! And I’m sending whoever I know that’s looking to them!
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September 2023 by Tonya Stephens
This experience with Auto Connection was the BEST that I’ve EVER experienced in all the years of buying cars. From the customer service rep on the phone, to Jason the car salesman, to Mr. J that recommended my car-by the way that was purchased from off the showroom (My GORGEOUS FIRECRACKER -Chevrolet Impala) to Ms. Diane that was full of knowledge during my signing of papers! I will recommend this dealership and this same staff to family and friends when they’re ready to purchase a vehicle!!Thank you Auto Connection Family!❤️Best of the Best,Tonya Thornton-Stephens
