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December 2024 by Joan Edwards
Never enough tellers. No one should have to wait over 20 minutes
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November 2024 by Estefany Gutierrez
I just opened my account and Miss María Montalvo was very kind, excellent service
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October 2024 by roberto caicedo
Very good service
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October 2024 by Esmeralda Ochoa
Very bad service I went to cash a check in my name and the lady with false eyes did not want to cash it 😂bad service fake doll
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October 2024 by Osman Arnoldo Asig Siquic
Elena Bilca very kind 🤩very professional I can recommend her she helped me a lot I am grateful to her
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October 2024 by Zonia Alvarez
Elena Bilca she was very helpful into making a new account with me and she was very kind I am extremely happy with my services today.
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October 2024 by DON BINO
Elena bilca was very polite and helpful very nice and kind person
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October 2024 by Anischa Duah
Elena was sweet, helpful and caring as I opened my account with BOA in 2022 and recently faced account closure due to it being compromised. She was very empathetic towards my situation and went the extra mile to help, as well as going above and beyond.
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September 2024 by Set Escobar
I had Elena Bilca, she did a great great job and explained things how they were supposed too, I’m walking out so happy of Bank of America. She was so professional and was respectful to me all the time. She’s such a sweet person.
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September 2024 by Anju Shrestha
Recently visited this branch for notarization of my child’s school documents. Unfortunately, the process took over 3 hour, causing significant inconvenience. I felt the scrutiny applied to this simple document was excessive, akin to reviewing such as complex corporate balance sheet. I understand the importance of diligence but a distinction should be made between straightforward document like school paperwork sending by school, some and more intricate business document.at the some time, being directed to use ups for services this bank offers was unhelpful. Who gonna pay ups charges….. your mama!!
As a customer, I value my time and expect efficient service. I hope you’ll take steps to streamline processes, recognize the difference between simple and complex documents and prioritize customer satisfaction.
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September 2024 by Oko Danson
We had a very good experience with the
Elena Bilca that help us through tuition and
Her experience was perfect.
Thank you very much for your help.
Not a BofA client but I brought my son and she was very exceptional every time we come around. She deserve a big promotion. God bless you Elena
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September 2024 by sebastian buah
Elena Bilca, has been very helpful anytime I come to BofA Manassas. Her patience and humbleness is godly, she is one of a kind who put joy into living. I use this opportunity to thank her and I say she deserves an applause. Thank you Elena and God bless you and God bless BofA.
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September 2024 by Normy Mejia
Elena is a very excellent person to help clients. I feel very happy that she has helped me with what I needed and very professional in what she does. I recommend her wholeheartedly.
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September 2024 by Азамат Мурадилов
Elena Bilca are you beautiful and good service 👍👍
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September 2024 by Chyngyz Kubanychbek uulu
Elena Bilca
She is a great person
She was so kind for us and helping for everyone
She is so professional worker!!!
