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February 2024 by Hope Walt
Kind people, waheeda was very kind & professional, got my prescriptions right before lunch
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February 2024 by Randall Blancard
Pharmacy was listed as VA Community Care in network. Go to pick up Rx, then was told that it wasn't covered because only vaccines are covered. Pharmacy refused to call the VA hotline that is available to them for VA orders and told me to call some other number which was absolutely no help. Couldn't reach a representative without being a member of some insurance group. Left after paying out of pocket. After speaking with the VA folks myself, they said CVS was wrong not to call them to resolve it. They only get a star because despite a long line, they were able to process the Rx very fast.
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January 2024 by E S.
This is the worst pharmacy I've ever dealt with. The staff has always been courteous but courtesy will not get me my medicine on time. Several times, my prescriptions have been delayed because they claim it needs prior authorization from my insurance. An authorization I know is already on file. This causes me to have to stop by in person (because getting someone on the phone takes a miracle) and tell them it's already authorized. Then they "re-run" the prescription in their system and magically, the authorization is there! Then, they tell me I have to wait a day or two for them to order my medicine so I can get my refill. I have missed doses because of this. I never had this issue with the CVS in my old neighborhood. This particular location is not managed well. I'm officially changing pharmacies and I do not recommend this location.
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November 2023 by Alex Shaver
I came in trying to get a passport photo, staff was helpful and I was out with my photos in ~10 minutes.
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September 2023 by G
Hours outdated. I suspect they open when they feel like it.
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August 2023 by JayLy S.
This is the worst pharmacy I have ever been to. The staff is rude, rarely helpful, they don't listen to your needs, and are argumentative when you ask questions.
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July 2023 by Erin Wisman
If you call pharmacy close to closing time it won’t say that they are closed, but they won’t pick up and the phone system will just leave you on hold forever.
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May 2023 by Annie D.
The Cvs is awesome. My local CVS didnt have my pain medication in stock. And were too busy to call so I had to call my self. Ispoke to "Destiny" who was extremely helpful and had my prescription processed and filled with in 30 minutes...!! Thank you so much
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December 2022 by Omar Davis
The associate handled my register issue with kindness and care
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September 2022 by M Hosse Y
Very late to fill the prescription, I got my Albuterol spray (medicine) after three days involved in cough and short breaths.Crazy store, always there’s some weakness in this store. Error in connection and error in printing medicine invoice and RX hours announced 9 am till 8 pm but when I arrived at 1:40 the pharmacy was closed. Not responsive CVS Pharmacy store. I have to change my pharmacy as soon as possible.
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April 2022 by Mitchell Mills
CVS is the only pharmacy I I've ever used that closes for lunch in the middle of the day, great customer service they have never been famous for but this takes it to a whole new level of inconvenience for the customer. Yes I know people need to eat I've run retail business before myself and I am always more patient during the lunch hour, but closing? Really?
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April 2022 by Mohd Hossein Yarmohammadian
Crazy store, always there’s some weakness in this store. Error in connection and error in printing medicine invoice and RX hours announced 9 am till 8 pm but when I arrived at 1:40 the pharmacy was closed. Not responsive CVS Pharmacy store. I have to change my pharmacy as soon as possible.
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March 2022 by Nick Byrnes
There are other pharmacy choices people! This place is just a monument to misery and waiting in line or being sent away empty handed due to "issues". They've asked us to pay full price for prescriptions despite having our unchanging insurance for years so then we have to wait longer for them to contact insurance and so on. My doctors have also complained that they had issues communicating with this CVS! Also, their hours are very poor - closing early on the weekends?!I've since switched to the Harris Teeter pharmacy across the street and I no longer dread having to go pick up a prescription!
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January 2022 by N K
Went there for the vaccine and it took 30 minutes after my appointment time to get the vaccine even though there was no one else ahead of me. The usual 3 people working but this cvs was too slow.
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September 2021 by Ahmed khan
every employee of pharmacy is chilling there nobody help us and they yell at the customer. My dad was sick and they says pick the Madison at 11am and I got there at 11.10 and they says wait 20 mins and they were talking to each other and not readying my Madison. I recommend that don't go on this pharmacy.
