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March 2024 by Pamela Blankenship
A great experience with my taxes all paid and all paperwork filed.
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March 2024 by Kian Entertainment Productions
Two years ago my parents asked me to find them a good tax expert within H&R Block and I suggested Jose based on the reviews that I read. I am more than glad I did that. This is a second year Jose has prepared their taxes and his level of knowledge and expertise supersedes everyone else (IMO). Additionally he is very down to earth and takes his time to explain everything. This year I actually went with my parents and met Jose. He’s definitely giving a good name to the company and deserves all the raise that comes his way.
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February 2024 by Samantha shackelford
Jen was extremely knowledgeable, friendly and proficient. Was in and out. Best experience for handling my taxes!!
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February 2024 by Jane Onoka
Fantastic service. For a first time tax filer in the US, the experience was great.
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February 2024 by German Strong
Jen Nealy, at Signal Shopping Center was amazing! She cares and it's not just about typing numbers in. She talks to you and helps you to understand without making you feel dumb. If you go here I guarantee that you will be completely satisfied with her. Her mannerisms, her customer service, and her knowledge exudes from her. She loves what she does and it shows! Thank you again Jen!
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February 2024 by Sofia Paiz
Jose Macaranas is one of the best H&RBlock prep tax person. this the 6th year he prepared my taxes, and he never lets me down. 10/10!!!!!!
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February 2024 by Paul Wilke
Jose is the best!
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July 2023 by John Breeden
I worked with an employee named Jenn. This was my first year using a tax prep service, and she assured me that my return wasn't terribly complicated, and that I would likely receive a refund (which surprised me, given that I expected to owe money). I left the office in early March in high spirits, figuring all was set.I heard NOTHING for the next two months. I tried to call the office multiple times, but was always told that Jenn was "with a client". I left several messages and never received a call back. Finally, in mid-May, on a free weekend, I drove over to the offices to find out what was going on in person.My tax "professional" never sent me my return to sign. She tried to blame it on a "glitch", but had no answer when I pointed out that she could have easily seen that it wasn't sent to me. She also had no answer for not returning my messages. Furthermore, although she assured me that I would get a refund, and that my total bill for H&R Block's services would be max $200ish, I ended up owing a significant amount of money, and the H&R Block bill was well over $300. She had no answers for me as to why there was such a discrepancy.Furthermore, since she neglected to send me my return on time, the IRS penalized me. Although she assured me that H&R Block would cover these penalties, we are now a week past the due date and she has once again gone radio silent.Do not use H&R Block. If you MUST use this location, do not use Jenn as your tax professional. It is not worth your time or money.
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July 2023 by Kassandra (Cherry Kay)
My tax professional I did my FRIEND James' taxes with ONLINE H&R BLOCK CLAIMED EVERYTHING WAS DONE AND after 10 days I go to check the status and it says "REJECTED"!!!HE TRIED CONTACTING JENNIFER NEALY SEVERAL TIMES WITH NO REPLY. THIS IS RIDICULOUS AND UNPROFESSIONAL!
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July 2023 by Kassandra (Mouth Of The South)
My tax professional I did my FRIEND James' taxes with ONLINE H&R BLOCK CLAIMED EVERYTHING WAS DONE AND after 10 days I go to check the status and it says "REJECTED"!!!HE TRIED CONTACTING JENNIFER NEALY SEVERAL TIMES WITH NO REPLY. THIS IS RIDICULOUS AND UNPROFESSIONAL!
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June 2023 by Marsha Jackson
So dissatisfied. Our accountant Jenn set up our taxes to be automatically deducted from our checking account. She left out the last number on our account. So the money never was deducted. The IRS and the state changed us close $700 in interest and late fees. Neither Jen or H&R took responsibility for their mistake.
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May 2023 by Sam S.
There is nothing more refreshing than the truth! Finding out that I had paid $$ needlessly to an earlier tax consultant was disappointing! A Very kind, and understanding professional spoke with me and explained why it was not necessary for me to file any paperwork! I would not hesitate to recommend H&R Block to anyone after my appointment.
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April 2023 by James Rippe
Going to H&R Block is the best experience we have ever had in completing one of the most onerous and time consuming things we tax payers are compelled to do every year. Kudos to H&R Block for the caliber and professionalism of their tax professionals.
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April 2023 by sam morris
My Tax preparer was professional , knowledgeable and fast. I feel confident that my taxes were in good hands
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April 2023 by Ashley Beard
Jennifer was extremely kind and helpful!
