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October 2023 by Butchie Farrell
No hassle, no pressure as far as buying my 2015 Cadillac Escalade ESV! Working with HAMID was cool, he helped me with financing as well.While test driving the truck, we both notice it was shaking a bite! He recognized the problem and had his mechanic take a look at it, we found out that the motor mount, shocks and struts needed to be replace and they fix them before I was able to drive off the lot.I was able to take the truck through Maryland inspection with minor things that needed to be fix before it would pass and imperial said to bring the truck back if thing needed to fix it so it would pass Maryland inspection.
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October 2023 by Sean Callaghan
My experience buying my first used car from Imperial Highline was great! Yosuf was communicative and helpful, as I was buying the car online from a different state it was a bit of a different process. He walked me through it and helped it be as easy as possible. Got my vehicle shipped to me quickly after the sale was completed and it was just as advertised! I didn't feel rushed or pushed, everything went at a pace I was good with. Definitely happy that I chose the listing from Imperial Highline!
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September 2023 by Feroza Abbasi
Working with Salim was an absolute pleasure! Salim is extremely patient, I never felt pressured to make a decision, and most importantly, a professional - who knows the car business inside and out. The best part - Salim staved in touch with me the entire time which only made the buying experience even more enjoyable. I highly recommend you talk to Salim if you are considering buying a new or previously owned automobile. This is a fantastic business that's been around for a while. They specialize in high quality, unusual and special imports. They have a reputation for outstanding quality, honesty, and integrity.I've enjoyed doing business here both times I bought from them. Pricing on the cars and your trade in will be fair, the buying process is easy, and I left with a great deal on my new (used) car. I will go back here again because of the excellent customer service and high quality vehicles. Salim really knows his cars well, you won't find a better used car dealer than Imperial ! I am so in love with my purchase.
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September 2023 by Miss E
I drove down from PG county to see this vehicle. I text Salim to make an appointmemt. I get down there he brings me a car with several dashlights on. A tire monitor light, low gas light, and some other light. I asked him about the dashlights. He said we will get them off. Luckily my bank would not authorize my withdrawal without 24 hours notice and only the branch manager could process my request per bank policy due to the amount being withdrawn. Meanwhile during the 24 hour wait I looked up the Vin and found 2 open safety recalls. I questioned him about this at which point he tells me they were closed.. all he seemed concerned about was me bringing him a $2000 deposit to hold the car. I informed him I would not purchase a vehicle with dash lights on and 2 open safety recalls. He text to me its a tire pressure light. IDC if it was a tail light it reflects poorly on your dealership to sell cars with warning lights on and then not even provide a warranty on top of that. Especially when I have to pass state inspection with that vehicle. I ended up purchasing a newer vehicle at another dealership with lower deposit, less mileage, and lower interest rate and a 2/24000 warranty at no cost to me with NO dash lights on that had already been state inspected. To be told by a car salesman "its just a tire monitor light" blew my mind. Especially when he was aware I was a lemon law claims specialist at BBB for 22 years. Definitely do your home work before purchasing a car other than your house it is your biggest purchase .
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August 2023 by Amber Pattillo
Would honestly rate better than 5 stars if I could - working with Imperial was wonderful for my first car buying experience!I had never bought a car by myself before and Yosuf made it a very easy and fun process for me. He explained how it all works so it was simple to understand what needed to be done on my end, was very patient and easy to communicate with, and he even recommended a good place to sell an older vehicle of mine that really helped me out a lot. It was also easy to see that they are very on top of things at Imperial, as every time I visited them throughout the process they were readily prepared with the paperwork, license plates, next steps etc so that I had no unnecessary wait times like you would at an average car dealer, which really showed me they valued my time and wanted to make sure it was a stress free process.Overall, I had a wonderful experience working with them and would highly recommend Imperial to anyone looking for a stress free car buying experience. I will definitely be bringing my business back to them in the future. Big thanks again to Yosuf and the whole Imperial team! (:
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August 2023 by Swene Abot
Amazing people! Joseph, the only salesman I can actually be friends with was fully transparent and helpful throughout my purchase at this dealership. He was prompt in his response and explained thoroughly the full pricing of the car I purchased, helped me obtain the best financing and anything else.
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August 2023 by Linda Sigler
I am happy to say. Dealing with Imperial was a blessing, they are patience and they treated me like family. Yes, I had a little problem and they took care of the problem that I had. When it is time for me to get another car from them. Yes, they would be the first who I can call on for another car. Imperial Highline of Manassas they can be trusted. If I had the money now to get another car God knows they will be the one on I can count on. Truthful they are the best, and whatever you have to put down they will honored you. Thank you ,Imperial I love you guys your establishment is wonderful and I am proud to say that I am so happy to find your company. GOD BLESS YOU ALL. Keep up the great job you will hear from me again. I can promise you that , you guys are the BEST. Thank you, oh one more think if you buy a can from Imperial they will not sell the car to anyone else they will wait for you and you ONLY. Thank again Imperial.
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August 2023 by Gunnar Morton
I enjoyed my experience buying a very nice ford explorer sport. Yosuf made the experience smooth and he did a great job through the whole process. I walked around the lot and seen most of the cars and they all look to be high quality cars. Great place to buy a car
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August 2023 by kevin herman
Me and my wife love this 2015 Lincoln Navigator we just put it on the Road to NY and we love it. and it Run so quite
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August 2023 by Joe Dillard
GREAT DEALERSHIP!Everyone was super cool and friendly,I bought my first car from hereLemme tell ya it was very well detailed and clean ready for me to pick up! Highly recommend asking for yosuf he was great made me feel comfortable and welcomed me just like family! If I could give more stars I would!
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July 2023 by stefan
SALIM is the man, took him 20 min to get me approved they had the car all ready and shipped after all paperwork was done in total of 6 days. He’s the guy to go to he’s a solid dude, quick respond, professional and does not waste time.
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July 2023 by Norma Torres
This was my First time buying a car off a dealership and Yusaf was very knowledgeable and patient with me. Made the process pretty quick except for issues i personally had contacting my bank . He was nice enough to rush the process of me getting my car registered I can’t wait to have everything done. So far so good ? ps. He filled my car tank up!
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July 2023 by Will Fields
Just purchased a 2017 Toyota Highlander. The car was cleaner and cheaper than others we had looked at for the trim package. Yusaf was amazing. He was honest and straightforward with us the whole way through. There were no extra fees added on after the processing fee and required DMV costs, and their processing fee beat other competitors we went to by over 65%.If you go on Saturday, they got donuts(SHHHH, you didn't hear it from me).It feels like an ad, but they were just all-around great people.Thank you, guys, for putting my family in a great car.
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July 2023 by Carolyn Cooper
Salesman, Yosuf, was professional and friendly. Probably their selling point. Didn’t get such a great atmosphere or comfortable feel from office. I purchased a Chrysler 300s. I would recommend to always shop with a mechanic that’s familiar with the type of vehicle. Darn that ‘As Is’ lol! I could live with the no 2nd key, no floor mats, and only fair market price-based on Edmunds. I ran my diagnostic tool, checked oil and tires, and test drove. Soon as I left the lot the display started glitching. Pulled over and found it wasn’t a recall, so this issue wasn’t readily found on internet. It’s an expensive screen separation that seems to happen eventually to these vehicles. Purchase of a warranty would not have covered the display. Also, I should have reviewed this dealer’s ratings prior to purchase. Costly error.
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June 2023 by Shane
Visited Imperial last Friday, and purchased a hard-to-find Range Rover Sport from them, in addition to trading in my current vehicle. Salim, my sales representative, was quick and efficient in the buying process, and knowledgeable. Financing was SUPER easy, and unlike most big name dealerships, did not charge ridiculous "delivery" or "processing" fees. The price we saw, was the price we got. I don't anticipate needed to get another vehicle anytime soon, but if I did, I would go to Imperial Highline first.